Our sentiment meter has detected that Kraken complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Kraken, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 4 complaints about Kraken over the last 12 months. The graph below shows a monthly breakdown.
Curious about Kraken's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Kraken. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from 1.maxwell on 24 January 2024 about Kraken.
I wanted to transfer money to an address for a purchase hence used kraken but the funds have been on hold for over a week now no response from the chat or email. Everyone keeps saying it is being... Read more
Complaint from Klaus on 21 July 2023 about Kraken.
Im trying to withdrawl my money from Kraken, Ive tried 3 times, following all the guidelines, I have tried to withdrawl part of my funds to 2 different accounts, 3 times, but each time the transaction fails, while im being charged... Read more
Complaint from krishkrishy19 on 16 July 2023 about Kraken.
I transferred funds from my one crypto wallet of usdc funds to kraken wallet, which was very low and still kraken kept it on hold and its been 2 days and no were of any proper customer support and nothing... Read more
Complaint from deicolor10 on 22 June 2023 about Kraken.
I’ve been in contact with kraken support past several days to help me clear my account for trading but instead have lost nearly $2,000 in unexplained fees to the following rep; Chris moorekraken@gmailcom (his contact information). After 3 days, he... Read more
Complaint from problem with seniors on 29 December 2022 about Kraken.
To all the elderly thinking about opening an account here or already had your account closed citing security that's there get out of jail free card as they never tell you what security problems are. We closed your account... Read more
Complaint from Frankastorga64@gmail.com on 28 August 2022 about Kraken.
This is the 2nd formal complaint against kraken. On August 19,2022. I wanted to withdraw 308.00 as my assets. The kraken support team said there is no funds.if they can look at the assest screen. It says... Read more
Kraken take my money and don’t want return them - they keep saying one month all ready that they still processed refund - they just lie Read more
Complaint from Frankastorga64@gmail.com on 25 May 2022 about Kraken.
On May 8th I did a transfer from my cryton account to kraken. At that time I transfer 173.00 dollars. In a matter of few minutes I gain 308.96. On May 18 I decided to claim my assest. Well... Read more
Complaint from AA64 N84G 2ARB 3FXY on 05 December 2021 about Kraken.
When i was trying to withdraw crypto of fiat, says withdrawals are suspended, contact support Read more
Complaint from Ss123 on 16 October 2021 about Kraken.
I requested to withdraw my money from Kraken into my UK bank account. It’s been 6 weeks and my money hasn’t arrived in my account, and Kraken have done nothing about it except claim they’re ‘trying to locate’ it. Read more
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