OKX Complaint Sentiment: Neutral

Our sentiment meter has detected that OKX complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with OKX, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

OKX complaint process

Do you have a dispute or had a bad customer experience with OKX? Submit your OKX complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of OKX.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional OKX complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about OKX?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

OKX complaints chart

We have received 2 complaints about OKX over the last 12 months. The graph below shows a monthly breakdown.

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OKX complaint statistics

Curious about OKX's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

2
Total complaints
2
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of OKX?

Below, you will find the contact information for the complaint department of OKX. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
support@okx.com
Contact form:

For OKX support through email, send your inquiry to support@okx.com. If you want to reach out to OKX through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

OKX reviews: (2)

Authentic experiences shared by our community for your benefit.

OKX Account Manager refuses to return funds

Complaint from Charles Fulcher on 04 August 2023 about OKX.

I invested $5100 with an OKX Account Manager, and before transferring funds to the OKX platform, he tells that company policy has changed its policy and I need to increase my investment to $9,000. I tell I don’t want to... Read more

Comments: 0
Rating:

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