Bank statement charge
What is FORIS DAX INC on my bank statement?
Who charged you
Foris DAX Inc. (the US company behind Crypto.com)
FORIS DAX INC is Foris DAX, Inc., the US company behind Crypto.com, the crypto app and card company; in Canada the company is Foris DAX CAN ULC. The charge is usually crypto bought by card in the app, a Recurring Buy, a Level Up renewal or money moved from a bank account.
How it can show on a statement
FORIS DAX INCFORIS INCFORISUS CARDTOBANK
Find out what it was
- 1
Look in your email, spam folder included, for receipts from Crypto.com or Foris that match the amount and date of the line.
- 2
If you use the app, open Recurring Buy from the main menu and check the Active tab for an order that matches the date.
- 3
Open Level Up in the app and check whether a plan renewed on that date: monthly plans renew 30 days after the first payment, and a trial turns into a paid plan after 30 days.
- 4
Read the words after FORIS on the line: CARDTOBANK means money moved from the Crypto.com card account to a bank account, and words such as LEVELUP or SUB most likely point to a Level Up subscription.
- 5
Ask others who use your card or bank account whether they buy crypto or have the app.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Crypto.com, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “FORIS DAX INC”?
Crypto.com is the brand; Foris DAX, Inc. is the US company that runs the app and holds its money transmitter licences. Payments in the app are made to that legal company, so the statement shows Foris instead of Crypto.com. A related company, Foris, Inc., manages the Crypto.com Visa prepaid card in the US, and people also report lines that read FORIS INC.
In Canada the platform is run by Foris DAX CAN ULC, which took it over from Foris DAX, Inc. The words after the name can help: people have reported transfers labelled ForisUS CardtoBank, which is money moved from the Crypto.com card account to a bank account.
Why you might see this charge
- Crypto bought with a debit or credit card in the app.
- A Recurring Buy that keeps charging your card on the schedule set in the app until it is cancelled.
- A Level Up plan renewing every month or year, including a plan that started with a 30-day trial.
- Money moved between a bank account and the app or its Visa prepaid card, such as a deposit, a withdrawal or a card-to-bank transfer.
- A small temporary hold when a card is added to the app, which is not charged and is released within 7 days.
- A family member or partner who saved your card in their own Crypto.com account.
Is FORIS DAX INC legit?
Yes. Foris DAX, Inc. is the licensed US company behind Crypto.com, and FORIS DAX CAN ULC is its Canadian company. A Foris line normally means a purchase, subscription or transfer in a Crypto.com account, even though the app's name is missing.
Foris is not a name most people know, so the line can look like a stranger's charge even when it comes from your own app. Messages that use the Crypto.com name to ask you to sign in or pay through a link are a separate risk: check the line against the app's own history and your inbox instead.
What people told us about charges from Crypto.com
30 complaints about Crypto.com on Complain.biz are about a charge.
Com held my funds for 3 weeks and when it was finally returned they charged me a fee, which I did not authorize and said it over and over that I wouldn't authorize
… fault refused to do anything about it and when I informed my bank about the fraudulent charges they refunded only part of the recent transactions now crypto.com froze the little crypto that wasn’t stolen because it was in crypto …
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| MoonPay | MoonPay | MoonPay is a payments company that sells cryptocurrency inside wallet apps such as Phantom, and on its own website and… |
| PAYRANGE MOBILE | PayRange | PAYRANGE MOBILE is PayRange, the mobile app that pays laundry machines, vending machines and other coin machines over… |
| COMENITY PAY OH WEB PYMT | Comenity | COMENITY PAY OH WEB PYMT is a payment to a store credit card issued by Comenity, Bread Financial's bank. |
| GFM INTERNATIONAL SERV | GoFundMe | GFM INTERNATIONAL SERV is GoFundMe, the online fundraising platform, taking payment through its UK company. |
| SQ * | Square | SQ * or GOSQ.COM means you paid a business that takes cards with Square, the card reader and checkout company. |
| ACTBLUE* | ActBlue | ACTBLUE* is ActBlue, the nonprofit fundraising platform that Democratic candidates, progressive groups and some… |
| AWX* | Airwallex | AWX* means you paid a business that takes card payments through Airwallex, a payments company. |
| NAYAX VENDING | Nayax | NAYAX VENDING means you paid at an unattended machine that takes cards through a Nayax reader. |
Questions about FORIS DAX INC
What is FORIS DAX INC on my bank statement?
It is Crypto.com. Foris DAX, Inc. is the company that runs the Crypto.com app in the US, so card purchases, Level Up plans and bank transfers in the app show under its legal name.
What is FORIS LEVELUP SUB?
Most likely a payment for a Crypto.com Level Up plan, the app's subscription. A monthly plan renews 30 days after the first payment and a yearly plan after 365 days, and new subscribers start with a 30-day trial, so the first charge can arrive a month after signing up.
What is FORIS DAX CAN ULC?
It is the Canadian company behind Crypto.com. It took over the Canadian platform from Foris DAX, Inc., so a payment or transfer with this name relates to a Crypto.com account in Canada.
Why did FORIS DAX INC charge me?
Most often for crypto bought with a card, a Recurring Buy on a schedule, a Level Up renewal or a transfer from a linked bank account. A small hold when a card is added is not charged and is released within 7 days.
What if I did not agree to a FORIS DAX INC charge?
File a complaint on Complain.biz. We write it with you and send it to Crypto.com, so you do not have to chase it yourself.
Based on
- Crypto.com US legal notices: Foris DAX, Inc. (NMLS ID 1966158), state licences (Crypto.com)
- Crypto.com Prepaid Visa Cardholder Agreement: Foris, Inc. as program manager (Crypto.com)
- Foris DAX CAN ULC (carrying on business as Crypto.com): decision on the Canadian platform taken over from Foris DAX, Inc.
- How can I join Level Up? (Crypto.com Help Center)
- Recurring Buy: how does it work? (Crypto.com Help Center)
- How to purchase CRO with a credit/debit card: card verification hold (Crypto.com Help Center)
- US retail users: USD deposit and withdrawal via ACH bank transfer on the Exchange, Plaid (Crypto.com Help Center)
- Reddit r/Crypto_com: charged by Foris Dax Inc
- Reddit r/Crypto_com: random charge on my bank from Foris Dax inc.
- Reddit r/Crypto_com: a charge from Foris Inc
- Reddit r/Crypto_com: ACH deposits labelled ForisUS CardtoBank