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Bank statement charge

What is the NAYAX VENDING charge on my bank statement?

Who charged you

A machine operator that takes card payments with Nayax

NAYAX VENDING means you paid at an unattended machine that takes cards through a Nayax reader. The charge is usually a vending machine snack or drink, a car wash, a laundry machine, an air or vacuum station, an arcade game or a kiddie ride.

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How it can show on a statement

  • NAYAX VENDING
  • NAYAX VENDING [NUMBER] HUNT VALLEY MD
  • NAYAX WASH
  • NAYAX AIR

Find out what it was

  1. Think back to vending machines, car washes, laundry machines or air pumps you used around that date; amounts are usually small.

  2. Open the transaction in your card app and check the merchant category, which often shows vending or car wash.

  3. Look for a matching pending line a few days earlier, since these charges can post days after you used the machine.

  4. If you paid with a mobile wallet, check its transaction list for the same amount and time.

  5. If you use a vending, car wash or laundry app linked to your card, check its history for the same amount.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to the business, so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “NAYAX VENDING”?

Nayax handles the card payment for the machine's owner, so the statement shows Nayax and its US office in Hunt Valley, Maryland instead of the business or place where you used the machine.

Many lines add a number after NAYAX VENDING, and some carry NYX, a short form of the Nayax name. Nayax does not publish what the number means, and on its own it does not name the machine or the place.

Why you might see this charge

  • A snack or drink from a vending machine at work, school, a hospital or a gym.
  • A car wash, vacuum or air pump at a gas station.
  • A washer or dryer at a laundromat or an apartment laundry room.
  • An arcade game, claw machine or kiddie ride.
  • A temporary hold placed when you tapped at a car wash or laundry machine, which can be higher than the price and is later replaced by the actual amount. A total a little above the price can also be an extra fee the owner adds for card payments, which should be shown on the machine.
  • A machine that took the payment but did not deliver the item.

Is NAYAX VENDING legit?

Nayax is a real, publicly listed payments company, and many machine operators use its card readers. A Nayax line usually means a machine that you, or someone using your card, paid at.

If a text or email that uses the Nayax name asks you to claim a refund or confirm a payment through a link, do not use the link: match the charge with the machines you used and your card app instead.

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Questions about NAYAX VENDING

What does NYX mean on a Nayax charge?

NYX* is Nayax's short code. The line is a payment at a vending machine, car wash, laundry machine or other self-service machine that takes cards through a Nayax reader.

Why does Nayax show Hunt Valley, MD?

Hunt Valley, Maryland is the base of Nayax's US company. The machine you used can be anywhere.

What is the number after NAYAX VENDING?

It is part of the billing name, and Nayax does not publish what it means, so on its own it does not name the machine. The date, the amount and the merchant category in your card app are better clues.

What can I do about a Nayax charge I did not agree to?

File a complaint on Complain.biz. We write it with you and send it to the business, so you do not have to chase it yourself.

Based on

  • Why Do You See a Nayax Charge on Your Statement? (Nayax)
  • Why do I see a Nayax charge (Nayax Support)
  • Charges and Refunds FAQs (Nayax)
  • Nayax (Wikipedia)
  • Nayax charges (StatementDecoder)

Charged without asking?
File a complaint about the business.