Bank statement charge
What is the Probiller.com charge on my bank statement?
Who charged you
Probiller billing for adult-content and other entertainment subscription sites
Probiller.com is Probiller, the billing service of Aylo Billing, which takes payments for adult-content and other entertainment subscription sites under its own name. The charge is usually a membership, a renewal, an upgrade or extra package added at sign-up, or a purchase someone else made with your card.
How it can show on a statement
Probiller.comAyloBill
Find out what it was
- 1
Look through your inbox and spam folder for a Probiller receipt or for the exact amount; it goes to the email address typed at sign-up.
- 2
Look for a cancellation confirmation email: one is sent automatically each time an account is cancelled, so no such email usually means the membership is still running.
- 3
Go back one month from the charge and see whether a sign-up or a trial happened then.
- 4
If several Probiller lines share a date, think back to the checkout: each site joined is listed as its own purchase, and extra packages picked at sign-up bill on their own.
- 5
Check with anyone who can use your card, including a partner or a browser where the card is saved, whether a site was joined around that date.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Probiller, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “Probiller.com”?
A site that bills through Probiller leaves the whole payment to it: Aylo Billing is the merchant, takes the card, sends the receipt and runs the renewals, so Probiller.com is the name your bank shows instead of the site's. Probiller's FAQ describes a line with Probiller.com as an online purchase, usually a subscription to an entertainment website.
Depending on where you live, the same purchase can show AyloBill or the name of another billing company Aylo Billing works with, such as Segpay or Vendo. Lines that people shared some years ago also put MBI in front of the name. Joining more than one site in one checkout puts each purchase on its own line.
Why you might see this charge
- A monthly membership to an adult-content or other entertainment site that renewed at the end of its term.
- A trial sign-up that included upgrades, so a full membership was billed instead of the trial price.
- An extra membership package picked at sign-up that kept billing after the main account was cancelled.
- Two or more lines with the same date, one for each site joined in a single checkout.
- After a failed payment: an administration fee of up to $2 that keeps the membership active while the amount due is collected, or a one-time attempt at a lower amount than usual.
- A purchase made by another person at home with your card, or from a browser that keeps it saved.
Is Probiller.com legit?
Yes. Probiller is a real billing service, run by Aylo Billing Limited in Cyprus and Aylo Billing US Corp. in Austin, Texas, the two companies named on its own site. A Probiller.com line is normally a genuine purchase or renewal on a site it bills for. Trial, upgrade and renewal terms are set at sign-up, which is why a real charge can still come as a surprise.
A text or email that mentions Probiller and wants your card number or password through a link is not a receipt. Compare the line with the receipts already in your inbox rather than opening such links.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| SP AFF | Shop Pay Installments | SP AFF means you paid a store with Shop Pay Installments, the pay later option in Shopify's checkout that Affirm… |
| PAYWARD INTERACTIVE INC | Kraken | PAYWARD INTERACTIVE INC is the US company that takes dollar deposits for Kraken, the crypto and trading app; Payward… |
| PAYPAL INST XFER | PayPal | PAYPAL INST XFER is PayPal taking money from your checking account by bank transfer. |
| CARDMEMBER SERV WEB PYMT | Cardmember Service (Elan Financial Services, U.S. Bank) | CARDMEMBER SERV WEB PYMT is usually a payment to a credit card, most often your own, taken from your checking account… |
| DATMAN | Datman | DATMAN means you paid a takeaway, restaurant or other food outlet that takes card payments through Datman. |
| GOCARDLESS LTD | GoCardless | GOCARDLESS LTD means you paid a business or organisation that collects its Direct Debits through GoCardless, a UK… |
| WINRED* | WinRed | WINRED* is WinRed, the online donation platform that processes contributions for Republican campaigns and organizations. |
| ZETTLE | Zettle | ZETTLE means you paid a small business that takes cards with Zettle, PayPal's card reader and till app, now called… |
Questions about Probiller.com
What is a Probiller.com charge?
It is a payment taken by Probiller, the billing service of Aylo Billing, usually for a membership on an adult-content or other entertainment subscription site. The statement carries Probiller's name instead of the site's.
Is Probiller legit?
Yes. Probiller is run by Aylo Billing Limited in Cyprus and Aylo Billing US Corp. in Texas. A charge from it is normally a real membership, upgrade or renewal, even when the site's name is missing.
What sites use Probiller?
Probiller's terms refer to Aylo websites and to adult-restricted websites, and its FAQ says it bills for online entertainment products. The receipt sent to the email used at sign-up shows which site a charge is for.
Why is Probiller still charging me after I cancelled?
Probiller's FAQ says extra membership packages may have been picked at sign-up, and those keep billing until they are cancelled too. A confirmation email is sent automatically whenever an account is cancelled, so check your inbox and spam folder for one.
What if I did not agree to a Probiller.com charge?
File a complaint on Complain.biz. We write it with you and send it to Probiller, so you do not have to chase it yourself.
Based on
- I have a charge on my card for Probiller.com. What is this for? (Probiller)
- Frequently asked questions: trials, extra packages, cancellation emails (Probiller)
- Terms and conditions: billing names, recurring billing, failed payments, receipts (Probiller)