Bank statement charge
What is the Epoch.com charge on my bank statement?
Who charged you
Epoch billing for adult-content and other subscription sites
Epoch.com is Epoch, a US payment company that bills for thousands of subscription websites, including adult-content sites, so the site's own name does not appear on your statement. Usually it is a membership, a trial that rolled into monthly billing, or a renewal; now and then someone else used your card.
How it can show on a statement
Epoch.comEPOCH.COM
Find out what it was
- 1
Check your inbox and spam folder for an Epoch email or the exact amount; the purchase email gives a member ID and the trial and renewal terms.
- 2
If you cancelled a membership before, find the cancellation email: it shows the final date and amount you were billed.
- 3
Count back a month from the charge date and look for a sign-up or a trial on a subscription site on that same day.
- 4
Check other email addresses you use for sign-ups; the member ID goes to the address typed on the payment page.
- 5
Check whether a partner or anyone else with access to the card, or to a browser that stores it, made a purchase near that date.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Epoch, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “Epoch.com”?
Epoch takes the payment and runs the billing for the websites that use it, so Epoch is the merchant your bank sees. Its billing FAQ says it plainly: the name of the website will not appear on your statement, Epoch.com will.
Every purchase gets a member ID, emailed straight away to the address typed on the payment page, and that email is what ties the line on your statement to a site. The company behind the name is Epoch.com, LLC, which owns the Epoch trademarks. Epoch lists its office in Wilson, Wyoming, and its privacy policy mentions a European subsidiary.
Why you might see this charge
- A monthly membership to an adult-content or other subscription site that renewed.
- A trial membership that turned into a monthly membership because it was not cancelled within the trial period.
- A one-off purchase on a site, which Epoch also bills and records under a member ID.
- A last charge that went through before a cancellation took effect; the cancellation email shows the final date and amount billed.
- A site joined by a partner or someone else at home who had your card or a browser that remembers it.
Is Epoch.com legit?
Yes. Epoch is a long-running US payment company, Epoch.com, LLC, that bills for thousands of websites, so an Epoch.com line is normally a real purchase. The trial and renewal terms come from the site you joined, which is why a genuine charge can still be a surprise.
Epoch purchase emails give a member ID; they do not ask for your card number. Treat any message under the Epoch name that wants card details or a password through a link with care, and compare the charge with the Epoch emails you already have.
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| DATMAN | Datman | DATMAN means you paid a takeaway, restaurant or other food outlet that takes card payments through Datman. |
| GOCARDLESS LTD | GoCardless | GOCARDLESS LTD means you paid a business or organisation that collects its Direct Debits through GoCardless, a UK… |
Questions about Epoch.com
What is Epoch.com LLC?
It is the company behind Epoch, a payment company that bills for many subscription websites; Epoch.com, LLC owns the Epoch trademarks. A line with the Epoch name is a membership or purchase on a site that uses Epoch.
Why doesn't the website show on my Epoch.com charge?
Epoch bills in its own name: its FAQ says the name of the website will not appear on the statement and Epoch.com is shown as the merchant instead. The purchase email with your member ID ties the charge to the site.
I only bought a trial. Why is Epoch.com still billing me?
Most trial memberships turn into monthly memberships if they are not cancelled within the trial period. The trial length and the monthly price are in the site's terms and in the Epoch purchase confirmation email.
What if I did not agree to an Epoch.com charge?
File a complaint on Complain.biz. We write it with you and send it to Epoch, so you do not have to chase it yourself.
Based on
- Billing support FAQ: Will the website I purchased appear on my statement? (Epoch)
- Modern slavery statement with Epoch's office address (Epoch)
- Privacy policy (Epoch)
- EPOCH.COM, LLC trademark records (Justia, from USPTO data)
- Billing support page of an adult-content subscription site that lists Epoch as its biller