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Bank statement charge

What is the PAYRANGE MOBILE charge on my bank statement?

Who charged you

PayRange app payments at laundry and vending machines

PAYRANGE MOBILE is PayRange, the mobile app that pays laundry machines, vending machines and other coin machines over Bluetooth. The charge is usually money loaded from your card into your PayRange wallet balance, often a round amount, which the app then spends at machines a little at a time.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to PayRange.

How it can show on a statement

  • PAYRANGE MOBILE

Find out what it was

  1. Search your inbox for a PayRange receipt with the same amount and date: PayRange emails a receipt for every successful load when an email address is linked to the account.

  2. Open the PayRange app and check the wallet balance and transaction history; washes and snacks show there, not on your card.

  3. Think back to laundry day, a dorm or office vending machine, a car wash or an arcade around the date of the charge.

  4. Ask roommates, children at college and others who use your card whether they loaded a PayRange app.

  5. If the line is still pending and no load shows in the app, wait a few days: a load that did not complete drops off within 72 hours.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to PayRange, so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “PAYRANGE MOBILE”?

You do not pay the machine with your card. You load money from a card, Apple Pay, Google Pay or Paze into a balance inside the PayRange app, and the app sends part of that balance to the machine when you swipe to pay. Your card only sees the load, so the line names PayRange and not the laundromat, building or vending company.

That is why the amount rarely matches one wash or one snack. One load can pay for several visits, and what is left stays in the app as your balance. PayRange does not own the machines either: each machine has its own operator, and the app works on machines run by many different owners.

Why you might see this charge

  • Money loaded into your PayRange wallet to pay a washer, dryer or vending machine, often a round amount such as $10 or $25.
  • A load for a car wash, air machine, arcade game or parking machine that takes PayRange.
  • A load that did not go through, shown as a pending authorization that drops off within 72 hours.
  • A roommate, a student at college or someone else in your home loading their PayRange app with your card.
  • A refund of a load, which goes back only to the card that paid it and shows as a credit under the same name.

Is PAYRANGE MOBILE legit?

PayRange is a real company with its head office in Portland, Oregon, and its app runs on laundry, vending, car wash and arcade machines in all 50 states and in Canada. A PAYRANGE MOBILE line is normally a load into a PayRange balance made with your card, so it is usually your own payment.

If a text or email that uses the PayRange name asks you to sign in, confirm a payment or claim a balance through a link, do not use the link: open the app yourself and check your history there.

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SQ * Square SQ * or GOSQ.COM means you paid a business that takes cards with Square, the card reader and checkout company.
ACTBLUE* ActBlue ACTBLUE* is ActBlue, the nonprofit fundraising platform that Democratic candidates, progressive groups and some…
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Questions about PAYRANGE MOBILE

What is PAYRANGE MOBILE on my bank statement?

It is a load into a PayRange wallet, the mobile app that pays laundry and vending machines. The amount is what went into your balance, not what one machine cost.

Why does PayRange show Portland, Oregon?

If a city is shown next to the PayRange name, Portland, Oregon is where PayRange has its head office. It does not tell you where the machine was: machines that take PayRange can be anywhere in the US or Canada.

Why does the PayRange charge not match what I paid at the machine?

Your card is charged when you load the wallet. Machine payments come out of that balance inside the app, and whatever is left stays there for the next visit.

What happens if a vending machine took my PayRange money and gave me nothing?

On vending machines with a drop sensor, PayRange returns a failed purchase to your balance by itself. The app then shows the purchase with a zero amount as a TrueVend Guarantee automatic refund.

What if I did not agree to a PAYRANGE MOBILE charge?

Most PAYRANGE MOBILE lines are loads made in someone's own PayRange app. If you did not make the load, or money went missing from your balance, file a complaint on Complain.biz. We write it with you and send it to PayRange, so you do not have to chase it yourself.

Based on

  • How it Works: load funds with a credit or debit card into the wallet (PayRange Support)
  • Authorizations: failed loads drop off within 72 hours, email receipts (PayRange Support)
  • Refund to a Different Credit or Debit Card (PayRange Support)
  • TrueVend Guarantee: Automatic Refund (PayRange Support)
  • There is a problem with the machine: PayRange does not own or operate the machines (PayRange Support)
  • Where can I find PayRange? (PayRange Support)
  • Google Pay as a way to add funds (PayRange Support)
  • Apple Pay Cash as a way to add funds (PayRange Support)
  • Paze as a way to add funds to the prepaid balance (PayRange Support)
  • Company: headquartered in Portland, Oregon; laundry, vending, car wash and air machines (PayRange)
  • State of Delaware open data: state employee card transactions (PAYRANGE MOBILE lines of $5, $10 and $25 and a refund)

Charged without asking?
File a complaint about PayRange.