Freewallet complaint: Freewallet stole my coins
Filed 1 Nov 2024 by Gary
This is an ongoing complaint with freewallet. I was told by you the complaint was resolved but freewallet have not refunded me my coins. This is the issue l have with them and they are not addressing this. They just say the same thing over and over.
Report
Discussion
4 comments
-
Freewallet Official reply from Freewallet
Dear customer,
Please note that according to the Terms of Use, users must pay the account maintenance fee. The fee relief is provided to active accounts (minimal activity of at least logging into the account is required).
Our records show that your account was inactive for a long time, which is why the inactive fee was charged. -
freewallet Official reply from Freewallet
As the Terms can be altered, amended, or modified per cl.11.3 of the Terms, we highly recommend all our users check out our Terms and Conditions occasionally.
-
Gem11
No, l was not informed of the changes in terms and conditions so was unaware for the need to check them occassionally. If you change your tcs surely by law you must inform your customers
-
freewallet Official reply from Freewallet
Hello, the right to alter, amend, or modify the Terms at its discretion is noted in clause 11.3 of the Terms. Following clause 11.4(b), the amended Terms become binding for all users from the date of their publication. While we strive to notify customers of significant updates, it is also important to periodically review the Terms and Conditions to stay informed.
More Freewallet complaints
View all 29Freewallet’s unfair practices
The crypto community must stand together against Freewallet’s unfair practices. Victims, email [email protected] to share your experiences.
Freewallet stole my coins
I purchased dogecoins via freewallet back in 2021 with the intention of leaving them there as a long term investment…
They stole my money.
I have evidence to show freewallet.org, hittechlimited.ltd. and vinance laundered my dogecoin.