Freewallet complaint: Freewallet’s ‘support’ offers more questions than answers.

Name: Freewallet’s ‘support’ offers more questions than answers.
Item: Freewallet
Rating: 1
Author: Patsy

Resolved 3 Dec 2024 35 views Crypto / DeFi / Blockchain

Filed 3 Dec 2024 by Patsy

Instead of resolving problems, Freewallet’s support seems to add confusion. Users need clear solutions, not endless back-and-forth.

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Case details

Status: Resolved
Company: Freewallet
Filed: 3 Dec 2024
Rating: 1/5
Desired resolution: Instead of resolving problems, Freewallet’s support seems to add confusion. Users need clear solutions, not endless back-and-forth.
Problem: Support adds confusion, endless back-and-forth
About: crypto wallet support

1 comment

Freewallet Official reply from Freewallet 4 Dec 2024

Hello, we are sorry to hear you’ve had such an experience. Could you please provide us with your support ticket number? We'll look into the details and get back to you with an update.

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