Complaints about Lazada

On this page you can see which complaints are submitted about Lazada.

How to file a complaint to Lazada?

Whatever your complaint about Lazada is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Lazada complaint' button.
2. Describe your complaint in detail, and suggest how Lazada should resolve it.
3. Submit your complaint directly to Lazada and mention that you posted your complaint on

Statistics of Lazada in the category Retail Company

2 total complaints

Complaints overview

Poor service of LEX

Complaint from on 17 July 2021 about Lazada in category Retail Company

This is so much of disappointment from all the buyers, poor service of your delivery, LEX. The orders were sitting in the logistic facilities for weeks, and you don't even deliver the parcel. If you want to be in this... Read more