Lazada complaint: Rejected Refund

Name: Rejected Refund
Item: Lazada
Rating: 1
Author: Angelica

Open 28 Aug 2023 67 views Retail Company

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Filed 28 Aug 2023 by Angelica

I ordered a pepr trimmer on Deli Office Supply worth 949 pesos but they sent me a single pen worth less tha 10 pesos. I returned the item immediately and presented videos and photos to prove my claims. I seldom older in lazda due to scam issues before. I didnt know that it will also happen to me.

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Case details

Status: Open
Company: Lazada
Filed: 28 Aug 2023
Rating: 1/5
Desired resolution: They should have refunded my money. They did not provide the reason why they rejected my claim
Problem: Pen sent instead of trimmer, refund rejected
About: paper trimmer
At stake: 949 PHP

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Company notified
Company replied
Resolved

28 Aug 2023 Complaint filed and published
28 Aug 2023 Message from Bizzy: we notified Lazada about this complaint.

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