On this page you can see which complaints are submitted about DHgate.com.
Whatever your complaint about DHgate.com is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File DHgate.com complaint' button.
2. Describe your complaint in detail, and suggest how DHgate.com should resolve it.
3. Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz
Complaint from Shelley.Grundy on 24 May 2022 about DHgate.com in category Retail Company
You have two sellers that have and are still giving me issues about my orders: 1. magicdress2011 - I ordered a dress for my wedding (I took my own measurements as I am a seamstress). It was ordered on May 24,... Read more
Complaint from ck4133 on 14 May 2022 about DHgate.com in category Retail Company
I've contacted Customer Service three times to get my refund that THE SELLER AGREED TO and Customer Service kept asking me to get a message from the seller stating We agree to give the refund amount of ___ for order... Read more
Complaint from poinsettias on 22 April 2022 about DHgate.com in category Retail Company
I placed two orders of Poinsettia plant seeds from DHgate.com during the beginning of January 2022 and still have not received them as of yet. I have emailed the company asking for a full refund, but they did not respond.... Read more
Complaint from chris.frechette on 28 March 2022 about DHgate.com in category Retail Company
Seller sent wrong item. DHGate (after substantial documentation was provided) promised full refund stating that vendor would provide the address to return the incorrect item. Seller wrote saying they refused to provide an address. I advised DHGate on third day (that... Read more
Complaint from Davyw on 22 March 2022 about DHgate.com in category Retail Company
I purchased 2 rugby jerseys , one red and one white , both size 'large'. I did not receive the red one and the white one arrived size 'extra large'. I brought this to the attention of the seller who... Read more
Complaint from Calvert1 on 02 March 2022 about DHgate.com in category Retail Company
I bought a wedding dress from a seller named freesuit it costed 343 .use we make an agreement she will send it to me before 17th February but up to now it hasn't come when I ask her she gave... Read more
Complaint from Mando0323 on 08 February 2022 about DHgate.com in category Retail Company
I placed order 3372622132 in October. I’ve only received parts of my order. I’m still waiting on 2 items that have shipped but have been stuck in the same spot since November 17th. I’ve co tasted the seller multiple... Read more
Complaint from [email protected] on 02 February 2022 about DHgate.com in category Retail Company
I placed an order in October 2021 for sneakers $53.71. with seller hsltrade88. Never received the product. Then last week of January I begin to get tracking updates saying that the package was going to San Antonio , Texas. I... Read more
Complaint from adamusa47 on 29 January 2022 about DHgate.com in category Retail Company
i ordered two pairs of sunglasses for 54 dollars and they sent me an empty box with a mask in it Read more
Complaint from Keke04love on 12 January 2022 about DHgate.com in category Retail Company
I ordered something from the store above and it’s took only weeks for them to take my money and close the store .. I am not proud of DHgate for this smh🤦🏾♀️. Read more
