Complaints about DHgate.com

On this page you can see which complaints are submitted about DHgate.com.

How to file a DHgate.com complaint?

Whatever your complaint about DHgate.com is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File DHgate.com complaint' button.
2. Describe your complaint in detail, and suggest how DHgate.com should resolve it.
3. Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz

Statistics of DHgate.com in the category Retail Company

83 total complaints
1.3 /10
45 votes
45

Complaints overview

Scammed

Complaint from on 22 April 2022 about DHgate.com in category Retail Company

I placed two orders of Poinsettia plant seeds from DHgate.com during the beginning of January 2022 and still have not received them as of yet. I have emailed the company asking for a full refund, but they did not respond.... Read more

Promised Refund Still Pending

Complaint from on 28 March 2022 about DHgate.com in category Retail Company

Seller sent wrong item. DHGate (after substantial documentation was provided) promised full refund stating that vendor would provide the address to return the incorrect item. Seller wrote saying they refused to provide an address. I advised DHGate on third day (that... Read more