Complaints about DHgate.com

On this page you can see which complaints are submitted about DHgate.com.

How to file a DHgate.com complaint?

Whatever your complaint about DHgate.com is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File DHgate.com complaint' button.
2. Describe your complaint in detail, and suggest how DHgate.com should resolve it.
3. Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz

Statistics of DHgate.com in the category Retail Company

9 total complaints
1.4 /10
9 votes
9

Complaints timeline

Unfair charge

Complaint from on 22 September 2020 about DHgate.com in category Retail Company

I bought some masks from China . Seller send different models and materials . With the first shipping he send only 380 pieces instead of the 700 I paid for . The model was different from the one advertised. I... Read more

Postage refund

Complaint from on 11 September 2020 about DHgate.com in category Retail Company

First time ever purchased from DHgate order no : 3184205269 and 3184205660 .Item returned on my own expense back due to very poor quality and item not as seen on advertisement plus wrong size .I was told once sellers... Read more

Scam

Complaint from on 24 August 2020 about DHgate.com in category Retail Company

I made several purchases and after I paid they said, “the price is wrong and you need to pay more” I did the first 2 times and then said no the third time. They refused to ship my order... Read more

No reply

Complaint from on 24 August 2020 about DHgate.com in category Retail Company

I ordered and paid for a bag on 9th August but the order has still not been processed. I've been sending messages to the seller since 16th Aug but not one reply. I've tried to contact customer service on... Read more