On this page you can see which complaints are submitted about DHgate.com.
Whatever your complaint about DHgate.com is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File DHgate.com complaint' button.
2. Describe your complaint in detail, and suggest how DHgate.com should resolve it.
3. Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz
Complaint from KSOUTH01 on 21 July 2021 about DHgate.com in category Retail Company
I made a purchase on DHgate. The next day the seller reach out to me and said they actually did not have the product I ordered and I should apply for a refund. No big deal, I applied for the... Read more
Complaint from reachanandrao on 19 July 2021 about DHgate.com in category Retail Company
These are the orders that I have not received..Have sent several messages to sellers. Order NO:3221793145 Order NO:3208218971 Order NO:3203437478 Order NO:3203437479 Order NO:3196491343 Order NO:3184448286 Order NO:3180473836 Read more
Complaint from Lus on 19 July 2021 about DHgate.com in category Retail Company
Hello, I purchased two pair of shoes from two different sellers. First one I received no issues. Second one from a different seller. I did not receive mg package and they refuse to refund my money. I have contacted the post... Read more
Complaint from Sophieannstapleton on 18 July 2021 about DHgate.com in category Retail Company
When I placed my order on the DHgate website the money was taken out of my account automatically. The seller then cancelled my order as the payment wasn’t received. So DHgate has my money yet hasn’t paid the seller? Read more
Complaint from thecrown on 12 July 2021 about DHgate.com in category Retail Company
I was charged on June 2nd for an order that was placed but I never received a ation number or any order updates from the seller. I’ve tried several times to contact customer service and have not been able to... Read more
Complaint from Jkane1999 on 09 July 2021 about DHgate.com in category Retail Company
Sent back an item but used the wrong order number by accident as I had 2 different documents, found out I was out of time but still contacted the seller to see if I could get my money back if... Read more
Complaint from Adyorough on 09 July 2021 about DHgate.com in category Retail Company
I ordered 2 items from 2 separate sellers on 74. The payment of $74 was deducted and posted to my account but I have stil not received an order number or ation. Read more
Complaint from Brianc6680 on 08 July 2021 about DHgate.com in category Retail Company
I order two football tops and have receipt of payment yet there is no record of this on my website account. Read more
Complaint from Cerious on 08 July 2021 about DHgate.com in category Retail Company
I have been waiting since April, 2021 for a shipping fee refund that was the agreement per DH Gate arbitrationresolution. I have sent countless emails to customer service. I have sent countless requests to seller with no response. Customer service... Read more
Complaint from Chloehp on 08 July 2021 about DHgate.com in category Retail Company
I submitted a complaint against a seller as the item I received was not as described nor the same as photos. After a long battle I received a refund and returned the item. I paid approx £20 postage and was told... Read more
