Complaints about DHgate.com

On this page you can see which complaints are submitted about DHgate.com.

How to file a DHgate.com complaint?

Whatever your complaint about DHgate.com is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File DHgate.com complaint' button.
2. Describe your complaint in detail, and suggest how DHgate.com should resolve it.
3. Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz

Statistics of DHgate.com in the category Retail Company

176 total complaints
1.3 /10
31 votes
31

Complaints overview

Seller won’t refund me

Complaint from on 19 July 2021 about DHgate.com in category Retail Company

Hello, I purchased two pair of shoes from two different sellers. First one I received no issues. Second one from a different seller. I did not receive mg package and they refuse to refund my money. I have contacted the post... Read more

Scam

Complaint from on 09 July 2021 about DHgate.com in category Retail Company

Sent back an item but used the wrong order number by accident as I had 2 different documents, found out I was out of time but still contacted the seller to see if I could get my money back if... Read more

Shipping Fee refund

Complaint from on 08 July 2021 about DHgate.com in category Retail Company

I have been waiting since April, 2021 for a shipping fee refund that was the agreement per DH Gate arbitrationresolution. I have sent countless emails to customer service. I have sent countless requests to seller with no response. Customer service... Read more

Refund

Complaint from on 08 July 2021 about DHgate.com in category Retail Company

I submitted a complaint against a seller as the item I received was not as described nor the same as photos. After a long battle I received a refund and returned the item. I paid approx £20 postage and was told... Read more