Complaints about

On this page you can see which complaints are submitted about

How to file a complaint?

Whatever your complaint about is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File complaint' button.
2. Describe your complaint in detail, and suggest how should resolve it.
3. Submit your complaint directly to and mention that you posted your complaint on

Statistics of in the category Retail Company

176 total complaints
1.3 /10
31 votes

Complaints overview

Seller won’t refund me

Complaint from on 19 July 2021 about in category Retail Company

Hello, I purchased two pair of shoes from two different sellers. First one I received no issues. Second one from a different seller. I did not receive mg package and they refuse to refund my money. I have contacted the post... Read more


Complaint from on 09 July 2021 about in category Retail Company

Sent back an item but used the wrong order number by accident as I had 2 different documents, found out I was out of time but still contacted the seller to see if I could get my money back if... Read more

Shipping Fee refund

Complaint from on 08 July 2021 about in category Retail Company

I have been waiting since April, 2021 for a shipping fee refund that was the agreement per DH Gate arbitrationresolution. I have sent countless emails to customer service. I have sent countless requests to seller with no response. Customer service... Read more


Complaint from on 08 July 2021 about in category Retail Company

I submitted a complaint against a seller as the item I received was not as described nor the same as photos. After a long battle I received a refund and returned the item. I paid approx £20 postage and was told... Read more