Our sentiment meter has detected that DHgate.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DHgate.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on December 3, 2023
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We have received 38 complaints about DHgate.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about DHgate.com's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
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Authentic experiences shared by our community for your benefit.
Complaint from Lewisrich on 03 December 2023 about DHgate.com.
This is the third or fourth time this company dhgate hit my account fraudulent charges I don't know this company I've never did business with this company I've never ordered from this company my debit card has been compromised... Read more
Complaint from Itsjustyaya on 24 November 2023 about DHgate.com.
Never received my order , the whole dhgate is a scam they are not real people, the seller had bad communication about my order the costumer service wasn’t really helping with NOTHING ! I provided all the evidence, I kept... Read more
Complaint from Kimberly Spencer-Wright on 07 November 2023 about DHgate.com.
I ordered a men's tracksuit on September 2nd 2023. I tracked it and it showed on September 21st 2023 that is in transit. I continue to track the order and it still showed that it is it transit. I'll stay... Read more
Complaint from Baldheadnut on 07 November 2023 about DHgate.com.
I've ordered 2 pair of shoes from dhgate and the seller said I got them said they were received in china not the United States. Read more
Complaint from rockhyrax123 on 01 November 2023 about DHgate.com.
I bought an item from dhgate. I very soon received a partial refund, about 75% of the price I paid. The reason for the partial refund was blank and there was only one item in the order so I was... Read more
Complaint from smiguelps10 on 01 November 2023 about DHgate.com.
I am about to receive a refund but it takes 2 months already every time i contact costumer service always the same answer we are trying but nothing happen. I am afraid i am losing my money Read more
Complaint from amj2412 on 16 October 2023 about DHgate.com.
I ordered 4 pair of shoes from a dhgate store called gorgeous001. The sent me 4 pair of shoes that looked nothing like the pictures they had posted on their site. I requested a refund for $241 and the seller... Read more
Complaint from Brianna Horton on 16 October 2023 about DHgate.com.
I purchased three pairs of children's sneakers from a seller on DHGate. One pair of shoes were fine. The other two did not look like the advertised photos, the color of the shoe laces were off and there was little... Read more
Complaint from Me2 on 25 September 2023 about DHgate.com.
I ordered a necklace that said it would be 925 solid silver. It tutned out to be brass silver plated. I requested a refund. The seller supplied the wrong address. And i notified customer service. They said they would help... Read more
Complaint from Hesmutllc on 17 September 2023 about DHgate.com.
I chatted with a customer agent called Gel and he closed the conversation while I was asking for something. Is this how a customer agent operates???? Then you guys have a problem.. this is not normal. Read more
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