On this page you can see which complaints are submitted about DHgate.com.
Whatever your complaint about DHgate.com is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File DHgate.com complaint' button.
2. Describe your complaint in detail, and suggest how DHgate.com should resolve it.
3. Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz
Complaint from Lee-Ann on 22 September 2020 about DHgate.com in category Retail Company
I did place an order in January for a dress and i undersand that there was a lock down nothing could come in 2 the country of or go out the country but it has been already 2 months now... Read more
Complaint from Francesca on 22 September 2020 about DHgate.com in category Retail Company
I bought some masks from China . Seller send different models and materials . With the first shipping he send only 380 pieces instead of the 700 I paid for . The model was different from the one advertised. I... Read more
Complaint from Kdee on 12 September 2020 about DHgate.com in category Retail Company
I placed an order and it said it had been delivered well I never got a package and i have surveillance cameras to prove it and come to find out the UNITED STATES POSTAL service does to! They said it... Read more
Complaint from raki14 on 11 September 2020 about DHgate.com in category Retail Company
First time ever purchased from DHgate order no : 3184205269 and 3184205660 .Item returned on my own expense back due to very poor quality and item not as seen on advertisement plus wrong size .I was told once sellers... Read more
Complaint from Ambika on 07 September 2020 about DHgate.com in category Retail Company
i have placed my first order on DH gate but very disappointed to say that i have received counterfiet product and the seller is denying that he sent me cheap product . i then escalated matter to dh gate already... Read more
Complaint from Vendor_cCL on 26 August 2020 about DHgate.com in category Retail Company
After you pay for your purchase, they claim the price was wrong or shipping should not have been free and the refuse to ship unless you pay more. If you refuse to pay more, which I finally did after... Read more
Complaint from Vendor_cCL on 24 August 2020 about DHgate.com in category Retail Company
I made several purchases and after I paid they said, “the price is wrong and you need to pay more” I did the first 2 times and then said no the third time. They refused to ship my order... Read more
Complaint from Leskell on 24 August 2020 about DHgate.com in category Retail Company
I ordered and paid for a bag on 9th August but the order has still not been processed. I've been sending messages to the seller since 16th Aug but not one reply. I've tried to contact customer service on... Read more
Complaint from Vendor_cCL on 22 August 2020 about DHgate.com in category Retail Company
My order is 3238366582 After completing my purchase, the seller said the price was wrong and that I could not get my order unless I accepted only 2 masks out of the 280 I purchased and paid for. They refuse... Read more
Complaint from DkNy44 on 14 August 2020 about DHgate.com in category Retail Company
I placed an order with DH gate which I will include all screenshots of messages and you want her number I never received the scooter I ordered for almost $800 the first tracking number I was given was delivered elsewhere... Read more
