Our sentiment meter has detected that Takealot.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Takealot.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 59 complaints about Takealot.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Takealot.com's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Takealot.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Takealot.com by calling 087 362 7666. If you want to reach out to Takealot.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Karen kahrs on 16 April 2024 about Takealot.com.
I order a grow light i send it back as it is NOT as advertised they send me just the same light back i send it back and ask gor a refund and still wait for refund Ordee... Read more
Complaint from Tronel Rabe on 08 April 2024 about Takealot.com.
My father, a pensioner residing in Cape Town, encountered issues with a phone I purchased for him from an online store after my mother's passing four years ago. I handle all his affairs due to my location in another city.... Read more
Complaint from 149594066 on 05 April 2024 about Takealot.com.
I did not receive any update about my delivery until I started making calls on Saturday - Thandile then sent a mail to say there is a delay with 1 parcel I did not receive these emails until calling today again... Read more
Complaint from Mark2222 on 24 March 2024 about Takealot.com.
I purchased a 70 inch Samsung TV and on opening the box on 13 March 2024, I found the TV screen was cracked. I immediately ordered for return on 13 March 2024 and the TV was picked up on 14... Read more
Complaint from Yolandi on 08 March 2024 about Takealot.com.
i purchased a belecoo pram for my daughter on the 22 feb 2024 which was delivered on the 27 feb 2024. After opening the product i notuced that the bottom basket is fasten with Velcro. First thing is that they... Read more
Complaint from Bertram C on 09 February 2024 about Takealot.com.
Ordered shelves on 31 January 2024 with delivery to be on 8 February 2024. on 8 February I get a mail notifying me that my order was delayed. Today 9 February 2024, I get a mail notifying me... Read more
Complaint from sely.hortins on 09 February 2024 about Takealot.com.
Most dishonest and disgusting service received. Worst experience ever. I bought a item that was not returnable. But because they sent me the incorrect item i had to resend the item back and they said they would send me the correct... Read more
Complaint from Saadiqah on 05 February 2024 about Takealot.com.
I placed and order on the Tuesday the 30 January for a few item as a gift to my child's birthday which was Friday, for next day delivery, I did not receive any item the next day which is Wednesday... Read more
Complaint from Zinzi on 21 January 2024 about Takealot.com.
I've been calling for a week stating that they delivered my order to the wrong customer and no resolution has happened. Read more
Complaint from elzette.jordaan on 12 January 2024 about Takealot.com.
I logged a pickup for the Espresso coffee machine ref MRRN-T6BBG-KXEB that was picked up on the 27 of December, because it was leaking water. One person picked up 2 parcels MRRN-T6BBG-KXE, the Espresso machine and MRRN-85K9K-QEA4, the coffee grinder, grinder... Read more
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