no order was delivert
Complaint from pienaar on 20 December 2021 about Takealot.com.
no delivery was made to my house so pls cansell all orders as i got message that there was no cash fire that person for his or her lies Read more
Takealot.com complaints
Takealot.com Complaint Sentiment: Neutral
Our sentiment meter has detected that Takealot.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Takealot.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 7, 2024
Takealot.com complaint process
Do you have a dispute or had a bad customer experience with Takealot.com? Submit your Takealot.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Takealot.com.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Takealot.com complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Takealot.com?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Takealot.com complaints chart
We have received 56 complaints about Takealot.com over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Takealot.com complaint statistics
Curious about Takealot.com's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
172
Total complaints
171
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
172 ratings
How to contact the customer service of Takealot.com?
Below, you will find the contact information for the complaint department of Takealot.com. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
087 362 7666
Contact form:
You can contact the customer service of Takealot.com by calling 087 362 7666. If you want to reach out to Takealot.com through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Takealot.com reviews: (172)
Authentic experiences shared by our community for your benefit.
Information issue
Complaint from Mia Hhaley on 17 December 2021 about Takealot.com.
Goodday, I have always been a good customer of Takealot I have been with you guys since it was Take2. I have always received very good service and control. The last few months I will order items that show it is... Read more
Faulty Equipment
Complaint from zs1ssm on 10 December 2021 about Takealot.com.
Ordered a 40A power supply for ` contesting weekend (2 way radio systems) and received the power supply and it was faulty--had to send it back and had to cancel the contest due to no power supply for the radios--Takealot... Read more
Incorrect Delivery
Complaint from VuyokaziM on 10 December 2021 about Takealot.com.
I've been given an incorrect baby carrier, I'm so sick and tired of calling for an exchange theybkeep telling me rubbish stories! Either they give me what I ordered or give me my damn money back. Their customer service keeps... Read more
FInance
Complaint from Fetsi on 23 November 2021 about Takealot.com.
Takealot is refusing to provide a proof of transfer for a refund that they claim they have made. The bank informed me that is no transaction on record. The suggestion is that someone in finance has misappropriated my refund Read more
One item is missing
Complaint from comfory Evelyn on 12 November 2021 about Takealot.com.
I ordered 6 items but only to found out that one item is missing .The item was not inside my parcel .That was the rain sim cart that wan not there. Read more
Delivery
Complaint from MUSA on 08 November 2021 about Takealot.com.
I orded a UPS on 31 of October and it was on stock. On 08 of November i recerved a messege from them saying my order is out for delivery after a week and some days of waiting, After... Read more
Delivery of the wrong item orderedpaid for immediately
Complaint from Nadene on 05 November 2021 about Takealot.com.
I am Mrs Ratheepaul. On the 2 November Takealot delivered the wrong itemnot the 1 I ordered and had already paid for in full with my bank card. I ordered a Barbie Made To Move Basics Tall Blonde code NO... Read more
Deliver
Complaint from Oratile Mosiane on 15 October 2021 about Takealot.com.
I ordered and paid for my package on the 9th of October and it said it will be delivered on the 15th October then the delivery date was changed to the 18th and it changed to the 20th Read more
Damaged lounge suite delivered into my home
Complaint from Sindy on 01 September 2021 about Takealot.com.
Ref Reference: MRRN-f5xyg-jqk6 MRRN-b9gpe-eg85 I have multiple communications sent to Takelot regarding this issue dating back to June '21, all emails available for reference. Takealot delivered the couches on 1 June '21 and put them in my home. I... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
How does Complain.biz work?
Media uploaded by our community
