Filed 22 Feb 2023 by Hendrik
I ordered an item (13 Feb 2024). I wanted to add an item. Takealot told me to cancel the order then when I ordered again the item went up with more than 40%. Then they told me to pay the full amount and put a claim in for a refund. I insisted that the item must reflect the correct amount already. Takealot refused and cancelled my order (21 Feb 2923). I want to escalate this issue to senior management but all my mails get ignored now. I am glad I didn’t fall for their trick but Takealot has not fulfilled the order either.
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