Takealot.com complaint: Information issue

Goodday,

I have always been a good customer of Takealot I have been with you guys since it was Take2. I have always received very good service and control. The last few months I will order items that show it is in stock. But where it usially tool 2 – 3 days to be delivered my order date will be changed to about 2 weeks. Okay so then I will almost wait 2 weeks before I get a notification that I have been refunded and there is no stock. Time is an issue and also to be bargaining that you will receive the item. Also sometimes the date will be changed 2 or 3 times to later dates. Then all of a sidden the same items will be advertised on your site only more expensive. I have never experienced these issues and now I am looking at buyimg stuff from other online stores. They dont take my money and then let me know the item is not in stock they let me know before I pay for it. This is the first time I had such problems. Also I had an issue ordering christmas hats and got a totally different item. The issue was resolved but I dont know takealot to mess up this many times. I am not the only one complaining as my friends also have issues where their deliveries isnt delivered to their homes and they have to make plans to go to the nearest petrol station to go get their parcels. This is taking place in Rouxville in the FreebState. This is totally unacceptable who takes responsibility if these parcels get stolen?