Takealot.com Complaint Sentiment: Neutral

Our sentiment meter has detected that Takealot.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Takealot.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Takealot.com complaint process

Do you have a dispute or had a bad customer experience with Takealot.com? Submit your Takealot.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Takealot.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Takealot.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Takealot.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Takealot.com complaints chart

We have received 56 complaints about Takealot.com over the last 12 months. The graph below shows a monthly breakdown.

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Takealot.com complaint statistics

Curious about Takealot.com's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

172
Total complaints
171
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 172 ratings

How to contact the customer service of Takealot.com?

Below, you will find the contact information for the complaint department of Takealot.com. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
087 362 7666
Contact form:

You can contact the customer service of Takealot.com by calling 087 362 7666. If you want to reach out to Takealot.com through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Takealot.com reviews: (172)

Authentic experiences shared by our community for your benefit.

the Espresso coffee machine ref MRRN-T6BBG-KXEB

Complaint from elzette.jordaan on 12 January 2024 about Takealot.com.

I logged a pickup for the Espresso coffee machine ref MRRN-T6BBG-KXEB that was picked up on the 27 of December, because it was leaking water. One person picked up 2 parcels MRRN-T6BBG-KXE, the Espresso machine and MRRN-85K9K-QEA4, the coffee grinder, grinder... Read more

Comments: 0
Rating:

Wrong order received

Complaint from AdelleBotha on 25 December 2023 about Takealot.com.

I ordered a christmas gift for my son they delivered totally wrong order. I want them to collect amd bring correct items tomorrow for christmas. My son will be disappointed. They have their money i want my correct items in... Read more

Comments: 0
Rating:

Ms NNL

Complaint from Natee on 18 December 2023 about Takealot.com.

I bought a stroller with car seat for 2699 it got delivered on the 13/12/2023 on the same day i logged a return as i got a similar item for a cheaper price i was then collected from my adress... Read more

Comments: 0
Rating:

Unopened returned items

Complaint from Willie van Graan on 15 December 2023 about Takealot.com.

I canceled an order with take alot, and they told me it is already shipped and I can only return the order when its delivered. Once the driver came here I told him I dont want all the items, he... Read more

Comments: 0
Rating:

Return deemed resolved no feedback

Complaint from Pierre nel 77 on 13 December 2023 about Takealot.com.

I bought a new redmi phone and it was very nice. However battery life was bad. I sent it back. Contacted takelot. Asked them ifbi swapped the phone for another 1 and I wasnt happy could i get a refund.... Read more

Comments: 0
Rating:

Sealed product not being returned

Complaint from Hair clipper on 05 December 2023 about Takealot.com.

I purchased 3 Sokany hair clipper sets, REF. MRRN-VVNMK-5P9B as their prices were reduced. I opened 1 and it wasn't working effectively so I returned the other 2 sealed products the next day. The return was declined and no proper reason... Read more

Comments: 0
Rating:

Product not received

Complaint from LaurenME on 04 December 2023 about Takealot.com.

I ordered a few products from Takealot and when it was delivered, I noticed that they had not packed it correctly. I received 2 of one of the items and one item was missing. I tried to return the extra item... Read more

Comments: 0
Rating:

Ps5

Complaint from Shaigal on 01 December 2023 about Takealot.com.

I purchased a ps5 on 12th November 2023 for delivery on the 14th November they have not delivered it as yet and I paid for it. Called them a million times but they give me the same story we waiting for... Read more

Comments: 0
Rating:

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