Skip to content
File a complaint
File a complaint

Takealot.com complaints

Takealot.com complaint: Delivery of the wrong item orderedpaid for immediately

Open 348 views Retail Company
File your Takealot.com complaint How does Complain.biz work?

Filed 5 Nov 2021 by Nadene

I am Mrs Ratheepaul. On the 2 November Takealot delivered the wrong itemnot the 1 I ordered and had already paid for in full with my bank card. I ordered a Barbie Made To Move Basics Tall Blonde code NO 95936697 however Takealot had delivered Bugs in the Kitchen Code no P2667012 2014. I immediately logged, the item delivered is incorrect to, plse pick the incorrect item Bugs in the Kitchen Code no P2667012 2014 replaced it or with my the correct order Barbie Made To Move Basics Tall Blonde Hair 0r if the order is unavailable to also immediately pick the wrong item credit my account in full.Although two COMPLAINTS SPECIALISTS had contacted me Chrisvin. B JAINAP. A via email they have not resolved the problem. I am very disappointed with the deception of Takealot cause I’m sending the same complaints to these individuals over order as per their own request however they haven’t resolved this. I’m returning all 8- 10 orders I made this past mth for full refunds I wish to close my account down and delete this app. Takealot doesn’t appreciate their loyal customers who spend lots of money on items weekly.It’s my duty going forward to warn all my friends family members about my negative experience with Takealot on all my social MEDIA PLATFORMS. I will also leave a comment on Hello Peter of the terrible service at Takealot. I’m returning all 8-10 other items I purchased this past mth closing down my Takealot profile. I DON’T TRUST TAKEALOT esp their claims for a false speedy resolution to problems esp their OWN ERRORS.. Next I will forward and retrieve my money from the Attorney open a case of fraud.

Takealot.com complaint: Delivery of the wrong item orderedpaid for immediately
Photo Nadene uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. TAMMY MOODLEY

    I ordered a mug for my daughter's birthday. When I received it, it had the wrong date. So I returned it to have my account credited. Almost a month later I decided to use the credit. My account doesn't exist and I was asked to re-register so I did thinking since all the details are the same I should be able to get into my old account. Didn't happen. I sent numerous emails. I was asked for the order number which was a mission since I couldn't access my account but these people who are suppose to be helping can't understand what is being said to them how are they suppose to help.

    Then I am told that I used my daughter's account and my credit is in her account. A whole lot of crap. My daughter's account was never used to purchase anything at any point. There is no credit in her account.

    I will inform family and friends to stop purchasing from Takealot as they can rip you off.

    Mine is only R220 but imagine how many other people have lost money in this way and what all that money amounts too.

    Reply

More Takealot.com complaints

View all 175

Wronged by Takealot.com too?
Make it sting!

Launch complaint