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Takealot.com complaint: Product not received

Open 72 views Retail Company

Filed 4 Dec 2023 by Lauren

I ordered a few products from Takealot and when it was delivered, I noticed that they had not packed it correctly. I received 2 of one of the items and one item was missing.
I tried to return the extra item they gave me and asked them to deliver the missing product. They still had the audacity to tell me they didn’t receive the extra item I returned even though I physically gave it to the delivery guy myself.
10 emails and 3 call centre calls later, I still have not received what I ordered.

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