Our sentiment meter has detected that Takealot.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Takealot.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 7, 2024
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We have received 56 complaints about Takealot.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Takealot.com's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Takealot.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Takealot.com by calling 087 362 7666. If you want to reach out to Takealot.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JACOBUS OOSTHUIZEN on 28 November 2023 about Takealot.com.
I'm writing to express my concern over an unresolved issue with my recent order, placed on November 15, 2023 (Order #140161538). While the order was delivered on November 23, 2023, and received by my wife, we noticed that one item... Read more
Complaint from Mike Gezina on 24 November 2023 about Takealot.com.
My item was apparently not suitable to be exchanged even though it was faulty. It was collected on the 17th of November 2023. I was informed that it would be sent back to my residence via email. It's been 1... Read more
Complaint from Alex.cooney on 20 November 2023 about Takealot.com.
I ordered a book from takealot. The book came with a torn cover. No problem right ? Takealot has always returned items no problem. I have since logged over 11 requests in the past 2 months and every time the... Read more
Complaint from Nothing more on 12 November 2023 about Takealot.com.
I bought a laptop from takealot for work. I was given a checklist but my knowledge of ICT issues are limited. I bought the laptop checking most boxes,. When I was ready to submit the laptop I realised that... Read more
Complaint from Sethswartz10@gmail.com on 12 November 2023 about Takealot.com.
I returned a tablet which I was not happy with the specs decided to return it the next day took Delivery on the 30th October and logged a return 31st October 2023 takealot driver collected the tablet 1st November I... Read more
Complaint from Laura Graham on 09 November 2023 about Takealot.com.
I placed an order with Takealot for a set of couch covers and dog ear cleaner, they debited my account twice. When I received both orders I opened them to keep the ear cleaner out of the 2 boxes, and checked... Read more
Complaint from VanessaM on 03 November 2023 about Takealot.com.
I bought my husband a new braai for our 10-year anniversary. It got delivered on our anniversary and had missing parts. I called Takealot for a quicker resolution than their normal return process. They did absolutely nothing to rectify the... Read more
Complaint from ASH1111111 on 02 November 2023 about Takealot.com.
I am writing to express my deep disappointment and frustration regarding my recent experience with a return request for a microwave I purchased from Takealot. I purchased the microwave less than six months ago, and it has developed a concerning humming... Read more
Complaint from RUys on 27 October 2023 about Takealot.com.
I bought a ring from them,but the return was declined with no reason or receiving it back. This is daylight robbery They dont answer thwir emails or the phone. I dont know what to do. Its a lot of... Read more
Complaint from siphosihle on 16 October 2023 about Takealot.com.
first of all your SERVICE IS BAD!!! i have called your call center a number of times regrading m return , not even once have i received a call from TAKEALOT all you do is send emails. i logged... Read more
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