Takealot.com complaint: Wrong delivery and no reimbursement or correction of issue

I placed an online order for R938 comprising of 5 items on 22 January 2022, with order number: 101237527. On 25 January a box was delivered on my reference number containing a secondhand very old Dell hard drive. I have been trying since then to return this eyesore and have my items delivered. I have been given several misleading pieces of information from THembikihle, Ridaa, Adam and the list goes on. I was eventually promised that a new order was created, with number 101461871 which contained only a R37 brush and they delivered this too me. I returned it again asking for my full refund and for the hard drive to be collected. I did not hear from them. Yesterday Ridaa, their agent tells me the query is closed due to various failed attempts to collect the return. So i told her off as i have had to repeat my story every time to every agent and she had the audacity to call me uncooperative. I explained my issue again and no surprise, did not get a response from her.