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Takealot.com complaint: Terrible return experience

Open 120 views Retail Company

Filed 20 Nov 2023 by Alex

I ordered a book from takealot. The book came with a torn cover. No problem right ? Takealot has always returned items no problem. I have since logged over 11 requests in the past 2 months and every time the agent tells me that they will get back to me and then close the request. I am at a loss for words as they have stolen from me.

Takealot.com complaint: Terrible return experience
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