Takealot.com complaint: MRRN VB7ZP NZ6V return claim rejected

I logged in a return on the attached heater, it was working fine until I switchit on at 3am to warm up as I’m getting ready for my dayshift. I then went back to sleep and only to wake up to my house in smoke and heater burning from the inside.

I’m not happy at all, my family could have burnt to ashes because of this, I don’t even have the box anymore that covered this so you people will have to take it as it is

Take a lot declined my request. honestly don’t understand why this return claim was declined. Our house was nearly burnt down because of this heater.
It started burning from the inside and silently without tripping the electricity in the house.

We had to pour water on it to shut the fire off. I hope you reconsider my return claim. This is in no way my fault, this fault started from the inside of the hearter.

And the heater is still under warranty