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Takealot.com complaint: Unopened returned items

Open 78 views Retail Company

Filed 15 Dec 2023 by Pieter

I canceled an order with take alot, and they told me it is already shipped and I can only return the order when its delivered. Once the driver came here I told him I dont want all the items, he said I should take the items I want and log a return for the rest. So I opened the carton takealot boxes and went through the items that I wanted and the rest Ive put aside UNOPENED AND UNTOUCHED for return.

Takealot refunded me 1500 instead of 2200. claiming that according to their return policy they cant refund the rest of my money, sending me a picture of an opened t.v remote and dont even mention the beard trimmers money that they also need to refund me. The driver took photos of the items when he picked them up. I did not touch, use or open one of the returned items.

I would like to know to where can I take this matter please. Takealot picked up all the items and stole 700 from me.

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