Takealot.com complaint: Return deemed resolved no feedback

Name: Return deemed resolved no feedback
Item: Takealot.com
Rating: 1
Author: P

Open 13 Dec 2023 74 views Retail Company

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Filed 13 Dec 2023 by P

I bought a new redmi phone and it was very nice. However battery life was bad. I sent it back. Contacted takelot. Asked them ifbi swapped the phone for another 1 and I wasnt happy could i get a refund. I WAS ASSURED IN EMAIL THAT I COULD. returned phone and the return was resolved. No refund. No feedback. I WANT A REFUND. THIS IS UNACCEPTABLE.

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Case details

Status: Open
Company: Takealot.com
Filed: 13 Dec 2023
Rating: 1/5
Desired resolution: Refund. No more. No less
Problem: Return closed but no refund paid
About: smartphone

Progress

Filed
Company notified
Company replied
Resolved

13 Dec 2023 Complaint filed and published
13 Dec 2023 Message from Bizzy: we notified Takealot.com about this complaint.

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