DHgate.com complaint: Refund never been paid

Name: Refund never been paid
Item: DHgate.com
Rating: 1
Author: Sergio

Open 1 Nov 2023 82 views Retail Company Wholesaler

File your DHgate.com complaint How does Complain.biz work?

Filed 1 Nov 2023 by Sergio

I am about to receive a refund but it takes 2 months already every time i contact costumer service always the same answer we are trying but nothing happen.
I am afraid i am losing my money

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: DHgate.com
Filed: 1 Nov 2023
Rating: 1/5
Desired resolution: pay me what they have from me
Problem: Promised refund unpaid after two months
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

1 Nov 2023 Complaint filed and published
1 Nov 2023 Message from Bizzy: we notified DHgate.com about this complaint.

See all 290 DHgate.com complaints

Discussion

0 comments

No comments yet. Been through something similar with DHgate.com? Start the discussion above.

More DHgate.com complaints

View all 290

Account closed and due £80

I bought an item from dhgate. I very soon received a partial refund, about 75% of the price I paid.…

1 Nov 2023

Refund not returned for damaged product

I ordered 4 pair of shoes from a dhgate store called gorgeous001. The sent me 4 pair of shoes that…

16 Oct 2023

Refund

I paid 125 for a rotery tattoo kit. U accepted my money but it was out of stock

17 Mar 2021

Wronged by DHgate.com too?
Make it sting!

Launch complaint