Our sentiment meter has detected that AliExpress complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with AliExpress, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 76 complaints about AliExpress over the last 12 months. The graph below shows a monthly breakdown.
Curious about AliExpress's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
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Authentic experiences shared by our community for your benefit.
Complaint from email861a@gmail.com on 04 April 2024 about AliExpress.
1. Aliexpress emailed me on February 1, 2024, and asked to return the goods, and the seller would pay the return shipping fee, which I did accordingly (see attached Evidence p.1) 2. I sent back the goods on February 6, 2024, and it... Read more
Complaint from Georgechrisman71@gmail.com on 22 March 2024 about AliExpress.
I took my money out they knew they could not ship the product and then taking 6 days to put it back or 20 days and they knew that they cannot ship the product the seller had to tell me Read more
Complaint from jlc on 15 March 2024 about AliExpress.
I ordered a Geekworm Metal Case P579 for Raspberry Pi 5Pi5, Order ID 8184340688807479, that the ad said it accepted a NVMe hat, but my NVMe hat as a GPIO pin extension and does not fit, so I asked for... Read more
Complaint from Rin on 07 March 2024 about AliExpress.
I ordered a few items from AliExpress initially and when I received those items I felt confident about ordering more items. However i realised that for large orders sellers did not deliver the items instead they put wrong tracking information,... Read more
Complaint from durian crepe cake on 24 February 2024 about AliExpress.
I keep pestering the owner about my order not arriving. It’s been about 9 months already since I’ve ordered it, and I can’t even refund since the 15 days have been over. The seller keeps telling me they will resolve... Read more
Complaint from Kennyjrodriguez on 18 February 2024 about AliExpress.
I messaged a food truck manufacturer supplier. The seller requested my email because they wanted to send me information that they said couldn’t be sent on the AliExpress platform due to the file not letting them attach it. The seller... Read more
Complaint from Eruska on 20 January 2024 about AliExpress.
So basically my parcel has been left by a delivery company in a block of flats with an open main door where so many people have access to the building. I reported to AE but they did not do anything... Read more
Complaint from saadamin on 15 January 2024 about AliExpress.
Read first order number : 8181684191065912 I have returned the product even without opening the parcel and seller has received it https://mygls.gls-portugal.pt/e/904236125/28806/en But, I did not get the refund and the dispute closed. I have lost 30 euros the keyboard also.... Read more
Complaint from mr.yousefi86 on 05 January 2024 about AliExpress.
I have ordered many stuff for my shop from Aliexpress but unfortunately most of them was cheap, fake , broken and useless , I requested return for a massive reception desk that sent to me in very bad painting condition... Read more
Complaint from Duci.no1 on 01 January 2024 about AliExpress.
Ordered item from Aliexpress, paid shipping for geting item in time never recieved. Started dispute, Aliexpress refused it and reject refund. They ask for evidences no one can get, and all official evidences I provided they reject like not enough Read more
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