On this page you can see which complaints are submitted about AliExpress.
Whatever your complaint about AliExpress is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File AliExpress complaint' button.
2. Describe your complaint in detail, and suggest how AliExpress should resolve it.
3. Submit your complaint directly to AliExpress and mention that you posted your complaint on Complain.biz
Complaint from Tiav Rita on 18 September 2021 about AliExpress in category Retail Company
My order for six items on tracking No NG001417946R was delivered on 15092021,but only Five items were delivered to me , I placed and paid for six items on my order tray but the item bearing order 8137044001691125 for 3475D-4295D... Read more
Complaint from Angelina Clawson on 15 September 2021 about AliExpress in category Retail Company
I did not receive my package from Ali Express and even though I have provided proof umpteenth times via the dispute and also customer service I can get no further, it had been delivered to the wrong address but the... Read more
Complaint from T. on 11 September 2021 about AliExpress in category Retail Company
Some items have a Surprise AliExpress Coupon for 3€ . When you click on it, it shows the word added; but the price at checkout doesn't reflect the coupon discount (see image attached). I opened a dispute but they didn't even... Read more
Complaint from lorrainemckay600@yahoo.com on 05 September 2021 about AliExpress in category Retail Company
I had ordered two radmi phones but was sent two inferior older phones..I have sent numerous messages to Ali express and to the seller along with evidences...AliExpress did tell me not to worry that I would get a refund, I... Read more
Complaint from megawatti on 27 August 2021 about AliExpress in category Retail Company
Hello, I am contacting you about a non delivery of a new smartphone ordered and paid by me via Aliexpress on August 2 and till now not delivered despite several reminders.7 ID do Pedido: 8136174572383289 Ver Detalhes Data e Hora do Pedido: 10:39 Aug.... Read more
Complaint from lorrainemckay600@yahoo.com on 21 August 2021 about AliExpress in category Retail Company
I ordered two radmi phones from AliExpress but was sent two inferior phones wherein the ram was not as described,the battery was separate and all new phones have built in batteries ..on numerous conversations to customer service I continually got... Read more
Complaint from Tretas on 20 August 2021 about AliExpress in category Retail Company
Ordered via app an eye-patch. Trusted them to deliver and details are : Order ID: 60e85fa5f0625eba14f62d39 Shipping Address: Steven Hulme Rua das Palmeiras 16, Casais Brancos Atouguia da Baleia, Peniche, Leiria 2525233 Portugal Cosplay Pirate Monocular Eye M... Store: what be you wanna be Quantity: 1 Color: Black Size: adjustableelasticband Status: Preparing to Ship Your... Read more
Complaint from Irshad javed on 01 August 2021 about AliExpress in category Retail Company
Order id:8134621961348867 I have booked order online through ali express. But not arrive on given address. Address: Advent health care center overland park 6501 W 75th St, Overland Park, ks66204 ... Issue.. My parcel deliver on Springfield Gardens.. I don't know why deliver here..... Read more
Complaint from Bitten on 26 July 2021 about AliExpress in category Retail Company
Aliexpress indicates that items have arrived in destination country but this is not true. When a refund request is made, Aliexpress is denying such refund and say that item has not been picked up! Read more
Complaint from st8amh@gmail.com on 11 July 2021 about AliExpress in category Retail Company
I bought a media device for my car on Aliexpress on 2252021 . I have been expecting my parcel till now , never received. tracking number shows was delivered on 1162021 . I got a letter from my local post... Read more
