AliExpress tracking status

AliExpress “Package out for delivery”: what it means

The short answer

Normal

The local carrier has your package on its last leg, and delivery should come soon. The line can run ahead of the carrier's own tracking, and customers report it lasting several days.

When to act: If your package has not arrived 3 days after this line, file a complaint and we send it to AliExpress.

Also shown as: “The package has been picked up by the last-mile carrier and will be delivered soon”

What to do now

Note the date and time of the line, and count 3 days from it.
Look next to the shipping method for the carrier's name, and read that carrier's tracking if you have its number.
Check the address on your order, including the unit number.
Check your porch, mailbox and any mailroom, and ask people in your building.
Keep screenshots of the tracking page with the dates.
Still not sorted? File your complaint here. We write it with you and send it to AliExpress, so you do not have to chase it yourself.

Start my complaint

What does “Package out for delivery” mean?

AliExpress shows this line under the heading 'Delivery update' when the package starts its last leg with the local carrier. It usually follows 'Package arrived at regional carrier facility' or 'Package arrived at local carrier facility', in one Canadian history about five hours later. Some orders show the carrier's name next to the shipping method, such as SpeedX or UniUni.

It does not prove that a driver near you has the package. One customer saw AliExpress say out for delivery while UniUni's own tracking still showed 'gateway transit out', and another, in Pennsylvania, saw the line with Compton, California, as the place. AliExpress sometimes adds a note that new tracking updates are not available yet. Customers report the line lasting two days, three days, a week and more than two weeks.

Why does AliExpress show it?

The carrier's driver has it on today's route
The carrier has picked it up at a hub, but the route has not started
AliExpress shows the line before the carrier's own next scan
A failed attempt that has not reached AliExpress's page yet
An address problem, which AliExpress later shows as 'Delivery unsuccessful'

How long does it last?

The next line should be 'Package delivered.' under the heading 'Delivered'. If delivery fails, AliExpress shows 'Delivery unsuccessful' with a reason, such as 'Your package couldn't be delivered because the recipient wasn't at home' or 'Your package delivery was unsuccessful. Unknown or incorrect addresses.'

Other AliExpress statuses

Package leaving origin country/regionNormal
Collected by destination carrierNormal
Package arrived at regional carrier facilityNormal
Awaiting deliveryNormal
Your package arrived at local airportNormal
Your package is being inspected by customsKeep an eye on it
Delivered but not receivedTake action

All AliExpress statuses →

Who is responsible for a late or missing package from AliExpress?

If you bought on AliExpress, AliExpress's own rules decide refunds, whichever seller you bought from. Its Buyer Protection page covers an item that did not arrive, or was lost in transit, within the guaranteed delivery window on your order page, and an item that does not match its description or arrived damaged, within 15 days of receiving it. Many orders also show a refund date on the tracking page for a package that has not been delivered by then. For a UK order from a seller who is a trader, the Consumer Rights Act, section 29, keeps the goods at the seller's risk until you have them.

If you sent a parcel yourself, AliExpress was not your carrier: it is a marketplace, not a delivery service you book, so the carrier you chose and its terms apply. A return you send back through AliExpress's own return process falls under its return rules, and its Buyer Protection page says the refund follows once the returned items have been checked at the warehouse.

Questions about “Package out for delivery”

What does package out for delivery mean on AliExpress?

The local carrier has your package on its last leg and delivery should come soon. AliExpress's page can run ahead of the carrier's own tracking, or behind it.

Why has my AliExpress package been out for delivery for days?

Customers report this with UniUni and other local carriers, at times while the carrier's own tracking still showed the package at a hub. If 3 days pass with no package, file a complaint and we send it to AliExpress.

Does package out for delivery on AliExpress mean it arrives today?

Often, but not always. In two cases customers shared, the line came in the evening, after 8 pm. Expect 'Package delivered.' or 'Delivery unsuccessful' as the next line.

Why is my AliExpress package out for delivery in another state?

The line can be logged at a carrier hub far from you. One customer in Pennsylvania saw it with Compton, California, as the place. Count 3 days from the line and watch for the next scan.

Based on

Reddit r/Aliexpress: 'Package out for delivery' after the regional facility line, and two days without delivery, in Canada
Reddit r/Aliexpress: 'Package out for delivery' under 'Delivery update', with SpeedX
Reddit r/Aliexpress: almost three days out for delivery with UniUni, and a note that updates are not available yet
Reddit r/Aliexpress: AliExpress says out for delivery while UniUni shows gateway transit out
Reddit r/Aliexpress: out for delivery in Compton for a buyer in Pennsylvania
Reddit r/Aliexpress: out for delivery for seven days
Reddit r/Aliexpress: out for delivery for more than two weeks
Reddit r/Aliexpress: 'Delivery unsuccessful' with 'Your package couldn't be delivered because the recipient wasn't at home'
Reddit r/Aliexpress: 'Your package delivery was unsuccessful. Unknown or incorrect addresses.'
AliExpress: Buyer Protection (an item that did not arrive within the guaranteed delivery window, 15 days for an item not as described, returns)
AliExpress.com Terms of Use (an e-commerce marketplace; AliExpress is an Alibaba Group trademark)
legislation.gov.uk: Consumer Rights Act, section 29 (goods stay at the seller's risk until they reach you)
Reddit r/Aliexpress: a US tracking page with a refund date for no delivery