AliExpress complaint: The Cheetah delivery company – this is a company that AliExpress works with in Israel

The Cheetah delivery company – this is a company that AliExpress works with in Israel, this is a very problematic company that Sartam works with in Israel.
A company without a service mind, the contacts for contact are inactive, there is no possibility to get a human response, the communication is only through a robot.

I am shocked by the number of examples I have come across, transferring shipments to a remote distribution point that is not close to my address, even though they have distribution points nearby and they undertake to transfer the shipment to my address or to a nearby distribution point.

Changing the tracking number to another number without updating and not associating my phone number with it as required, in such a situation their robot does not allow you to locate the packages, you do not receive notifications about the arrival of the package or the collection point.

Huge queues at the collection unit, low service awareness, the employees lock the point during operating hours and people wait a long time outside.

Very bad shipping company, if you keep working with them no one here will buy from AliExpress.

French photo.