Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 26, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

Walmart employees

Complaint from Ccccc c on 30 March 2024 about Walmart.

Me and my husband was picking up a order from walmart store 37. On Thurs March 21 2024 around 11 am. The walmart associate came out. My husband asked him why he was talking to another driver about him cause... Read more

Comments: 0
Rating:

200 stolen from my prepaid Walmart Visa Card

Complaint from Larry Turner on 20 March 2024 about Walmart.

I bought a prepaid Walmart visa card and loaded it with 200. Dollars only to find out the card could not be activated because someone had their name on it and stole my money immediately after I purchased it. When am... Read more

Comments: 0
Rating:

Discrimination

Complaint from Brad Lee on 21 January 2024 about Walmart.

Store02491 Danville, Illinois I go into Walmart today to shop. I’m sick and tired of the discrimination with receipt checks. This has been going on for years. Today I obviously had 1 bag and 2 items too large for any... Read more

Comments: 0
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Online shopping platform in Walmart

Complaint from Walmart online shopping platform on 30 December 2023 about Walmart.

I Ikram Ullah from Pakistan I have worked online shopping platform in Walmart. Walmart give me 60 task order daily when I complete my task order and withdraw funds my withdraw restrict in income tax issues please forgive my income... Read more

Comments: 0
Rating:

fraud

Complaint from BoodyBackpack on 18 December 2023 about Walmart.

I'd like to report a fraud that happened when I placed the order for the Duvet (129,94CA) and Canada Durable Water Resitant Laptop Backpack for School (24,97CA). The order 5372325-002333 on the Dec 2, 2023. Immediately I got a message... Read more

Comments: 1
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Money Card Purchase

Complaint from JoLouise722 on 17 December 2023 about Walmart.

I was given a case 146004579. I purchased 2 Money Cards but I’m unable to activate them. I was told my name doesn’t match. This is what I don’t understand because I don’t have an account with you. Read more

Comments: 0
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Missing items

Complaint from Jenniferponce on 15 December 2023 about Walmart.

I always order from Walmart every month. I'm always missing items but they've always refunded me my money. This time I'm missing about $26 in items and they refuse to refund me my money stating that the items are in... Read more

Comments: 0
Rating:

Walmart fuel discount

Complaint from Anydamnedusername on 12 December 2023 about Walmart.

The primary reason I joined Walmart was for the fuel discount. I just visited the Walmart fuel station at Adams Avenue in Temple, TX. In order to get the discount, one has to scan the OCR character on... Read more

Comments: 0
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Investigate before shopping

Complaint from Frustrated Mom on 26 October 2023 about Walmart.

On August 10, 2023, I slipped and fell on some water puddles in the store. I filed a complaint with the store mgr name Monica. She took pictures and had an employee to mop it up. I recently got a... Read more

Comments: 0
Rating:

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