I ordered some items. Walmart took my order. When I received the item I realized that I ordered the wrong items. I did not open the boxes. Wanted to return but they did not take it back. I don't know... Read more
Walmart Complaints Service & Advice
Most Common Walmart Complaints and Tips
While Walmart offers a wide range of products and services to millions of customers daily, complaint data from our community highlights several recurring issues they face. The most common complaints include inadequate customer service, with many users mentioning unprofessional or rude behavior from employees, and frustration with the refund and return processes. Additionally, customers report frequent delivery problems, such as missing or damaged items, and dissatisfaction with the quality of certain products.
To avoid these issues, we recommend thoroughly checking your orders upon receipt, documenting any discrepancies or damages with photos, and contacting customer service immediately to resolve any problems. Ensure you retain all purchase receipts and return documentation, and consider researching store policies on refunds and returns beforehand for a smoother experience.
How and why file a complaint about Walmart?
Do you have a dispute or had a bad customer experience with Walmart? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Walmart.
Walmart Customer Sentiment: Neutral
Our sentiment meter has detected that Walmart complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Walmart, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
Walmart complaints chart
We have received 0 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Media uploaded by our community
Walmart complaint statistics
Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
385
Total complaints
384
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
385 ratings
How to contact the customer service of Walmart?
Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-925-6278
Contact form:
You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Walmart: (385)
Helpful experiences shared by verified Walmart customers. Search, discuss and connect with other people in our community.
Walmart employees
Complaint from Ccccc c on 30 March 2024 about Walmart.
Me and my husband was picking up a order from walmart store 37. On Thurs March 21 2024 around 11 am. The walmart associate came out. My husband asked him why he was talking to another driver about him cause... Read more
200 stolen from my prepaid Walmart Visa Card
Complaint from Larry Turner on 20 March 2024 about Walmart.
I bought a prepaid Walmart visa card and loaded it with 200. Dollars only to find out the card could not be activated because someone had their name on it and stole my money immediately after I purchased it. When am... Read more
Discrimination
Complaint from Brad Lee on 21 January 2024 about Walmart.
Store02491 Danville, Illinois I go into Walmart today to shop. I’m sick and tired of the discrimination with receipt checks. This has been going on for years. Today I obviously had 1 bag and 2 items too large for any... Read more
Online shopping platform in Walmart
Complaint from Walmart online shopping platform on 30 December 2023 about Walmart.
I Ikram Ullah from Pakistan I have worked online shopping platform in Walmart. Walmart give me 60 task order daily when I complete my task order and withdraw funds my withdraw restrict in income tax issues please forgive my income... Read more
I'd like to report a fraud that happened when I placed the order for the Duvet (129,94CA) and Canada Durable Water Resitant Laptop Backpack for School (24,97CA). The order 5372325-002333 on the Dec 2, 2023. Immediately I got a message... Read more
Money Card Purchase
Complaint from JoLouise722 on 17 December 2023 about Walmart.
I was given a case 146004579. I purchased 2 Money Cards but I’m unable to activate them. I was told my name doesn’t match. This is what I don’t understand because I don’t have an account with you. Read more
Missing items
Complaint from Jenniferponce on 15 December 2023 about Walmart.
I always order from Walmart every month. I'm always missing items but they've always refunded me my money. This time I'm missing about $26 in items and they refuse to refund me my money stating that the items are in... Read more
Walmart fuel discount
Complaint from Anydamnedusername on 12 December 2023 about Walmart.
The primary reason I joined Walmart was for the fuel discount. I just visited the Walmart fuel station at Adams Avenue in Temple, TX. In order to get the discount, one has to scan the OCR character on... Read more
Investigate before shopping
Complaint from Frustrated Mom on 26 October 2023 about Walmart.
On August 10, 2023, I slipped and fell on some water puddles in the store. I filed a complaint with the store mgr name Monica. She took pictures and had an employee to mop it up. I recently got a... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
