Walmart Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Walmart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

stalked by walmart employee

Complaint from unhappy@walmart on 03 November 2019 about Walmart.

Ran into Walmart to pick up a few quick items around midnight because i work second shift undercover security followed me and my husband as soon as we entered all around store so i suddenly stopped dead in my tracks... Read more

Comments: 0
Rating:

Peantbutter

Complaint from Lele on 25 October 2019 about Walmart.

I got a 64 oz jar of Great Value peantbutter. I love peanutbutter, but I found a wad of hair in the jar. Thats nasty Read more

Comments: 0
Rating:

False report

Complaint from Verysadunhappy on 17 September 2019 about Walmart.

I was falsely accused of shoplifting in which my 14 yr old daughter ended up tramatized by RPD due to the way she was handled! Read more

Comments: 0
Rating:

Air mattress

Complaint from Abhi on 02 September 2019 about Walmart.

Bought air mattress from walmart brand name Ozark Trail. It starts to deflate by itself as soon as you are done pumping the air in. It deflate in middle of the night while you are sleeping on it. I spent... Read more

Comments: 0
Rating:

Bad customer service

Complaint from Bobby Harris on 10 July 2019 about Walmart.

I went to your Walmart on eastchase on July 2nd went through register 8 list some items went in my car came back the lady said she didn't know where my items was went to your customer service desk and... Read more

Comments: 1
Rating:

DRONE PURCHASE

Complaint from mandareyes on 27 June 2019 about Walmart.

i purchased a yuneek drone breezy 4k and i also purchased the 2 year plan plan! go figure the moment i file.a complaint i can get any help ! from the drone company or the protection i purchased!!!!walmart changed.the company... Read more

Comments: 0
Rating:

discrimination

Complaint from georgek on 25 June 2019 about Walmart.

my complaint has not been resolved I have been calling the store I get put on hold and no one ever comes back to the phone this is not going away that easy I am a human being in spite... Read more

Comments: 0
Rating:

discrimanation

Complaint from georgek on 23 June 2019 about Walmart.

this happened in June I don't remember the exact date and time but you should still have it on record after checking out at the register an employee walked up to that register and closed it down as I was... Read more

Comments: 0
Rating:

Rude and No customer service

Complaint from Brian on 03 June 2019 about Walmart.

Arrived at Walmart with my service dog. I have been going there for 15yrs with my service animal. people are not aware what goes on around them so I keep her in the seat with my blanket down. Been doing... Read more

Comments: 0
Rating:

Bad frozen veggies

Complaint from ANNE on 03 June 2019 about Walmart.

Recently purchased Great Value Asian Style mixed vegetables and was not pleased with the quality of the veggies inside the package. The red peppers that were inside were not edible, instead of red they contained a black growth or were... Read more

Comments: 0
Rating:

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