Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 27, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

Refund

Complaint from Tod on 02 October 2023 about Walmart.

Says on Walmart website you can return to any Walmart. The girl didn't want to help me she just kept on her phone. She pushed item and said bring it back where you bought it. I tried to ask her... Read more

Comments: 0
Rating:

douglas tire with bugle

Complaint from order 0048570903180 on 22 September 2023 about Walmart.

douglas tire with bugle purchase 9/22 about 15,000 miles walmart woulld not replace it, no road hazzard just poor manufacture workmanship. They stated i must contact douglas directly. This after 3 trip before management was present. They just... Read more

Comments: 0
Rating:

Bad service, unfair treatment, rudely handled

Complaint from West Odessa Charlie on 19 September 2023 about Walmart.

Made an order, over looked mistake, followed Walmart guidelines to correct it, was completely ignored by shipper, Walmart contacted the shipper on my behalf, did not get corrected, my son (turned 5 that day) did not get his gift.... Read more

Comments: 0
Rating:

Send my 12 year old dick ornaments

Complaint from Rodney rider on 14 September 2023 about Walmart.

My 12 year old daughter went on the kids section online to order things and they sent her sick ornaments in the mail and I want something done Read more

Comments: 0
Rating:

Customer services

Complaint from Evena on 13 September 2023 about Walmart.

I make a order and I call the customer services on Friday the 8 but they refuse to transfer me to the supervisor they make me waiting 6 pm to 10 pm on the line the agents was rude and... Read more

Comments: 0
Rating:

wrong prices

Complaint from Terrann on 11 September 2023 about Walmart.

My complaint is that the products on the shelves and the price label on the shelve is wrong. Almost every time I shop at Walmart, I have to pay a different price for a product because it is in the... Read more

Comments: 0
Rating:

Never purchase a Douglas Tire from Walmart

Complaint from Nikki2001 on 04 September 2023 about Walmart.

On August 25th 2023 I purchased a Douglas tire from a Walmart employee in Knoxville Tennessee. My first impression was I was in the way and when I tried to ask a question I was dismissed the whole environment was... Read more

Comments: 0
Rating:

Employee not helpful

Complaint from Jmeyer on 02 September 2023 about Walmart.

My sister is disabled she lost her leg in a motorcycle accident the other day she bought a few more groceries than she could carry out herself she asked if she could get help taking... Read more

Comments: 0
Rating:

Never purchase a Douglas Tire from Walmart

Complaint from Nikki1993 on 01 September 2023 about Walmart.

Purchased a new tire at Walmart with the gentleman never explaining to me anything about roadside Hazard which I assumed was just like AAA and roadside assistance through my insurance company. In addition to this he stole from me in... Read more

Comments: 0
Rating:

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