Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 25, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

VERY POOR CUSTOMER SERVICE

Complaint from former walmart customer on 27 August 2023 about Walmart.

place a pick-up grocery order and Walmart cancelled it without notifying me; when contacted customer service they were rude, officious, arrogant, argumentative, kept interrupting, kept blaming customer. I even sent email about may experience to corporate and they dis not... Read more

Comments: 0
Rating:

Incompetent customer service

Complaint from winston825 on 24 August 2023 about Walmart.

August 12 found shelf at Dekalb Walmart. Salesperson said order online can get one quickly. I did came on Monday. Opened Box. Broken shelf pieces missing dirty and many scratches. Since online order called customer service. He said he will... Read more

Comments: 0
Rating:

Turn in my item

Complaint from 19.18 on 23 August 2023 about Walmart.

I brought a trash can, something wrong with it, so I turn in back to Walmart. I had my receipt and they won’t give me back my money. Giving me a gift card. I don’t want that. I want my... Read more

Comments: 0
Rating:

Paid Walmart and no service was rendered

Complaint from Mattytatty13 on 22 August 2023 about Walmart.

I paid the Walmart membership on June 22nd 2023 and they claim they've never received. I verify with my bank the funds were send to them. I've spend over 2 hours on the phone talking to 6 different people... Read more

Comments: 0
Rating:

Dangerous nicotine gum

Complaint from Michael1970 on 17 August 2023 about Walmart.

Your equate brand nicotine gum put me in hospital and multiple trips to heart doctor loss of work Read more

Comments: 0
Rating:

To much oil in my truck

Complaint from Sexyelana3 on 01 August 2023 about Walmart.

When I start my truck, it smokes really bad and it idles really hard when it’s warming up when I drive it it smokes and it barely drives and it tries to die and I checked my oil dipstick and... Read more

Comments: 0
Rating:

Tire changing policy

Complaint from Cooker on 11 July 2023 about Walmart.

I wanted to replace one tire due to band breaking I was told I had to change all 4 tires as it is a and I had a tire blow out shortly ago and had a new tire put... Read more

Comments: 0
Rating:

Frequent delivery issues

Complaint from Samysimp on 09 July 2023 about Walmart.

Earlier today I tried to place a delivery order, and was told there weren't any openings until Tuesday (3 days from now). I thought it might be a mistake and contacted customer support, and he told me there were... Read more

Comments: 0
Rating:

fraud on check

Complaint from nikitabid on 06 July 2023 about Walmart.

I went to the walmart in northlake ill after 2pm-4pm, and I was told that the check cashing system was down but I knew that wasn't true because I used to work at the walmart location on the west side... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?