Filed 4 Sep 2023 by Rana
On August 25th 2023 I purchased a Douglas tire from a Walmart employee in Knoxville Tennessee. My first impression was I was in the way and when I tried to ask a question I was dismissed the whole environment was very dismissive towards women and I was not able to ask questions about anything I was sitting on my way and 4 days later had a blowout which no one wants to speak to me about or refund or replace. The first thing that I noticed when I got home was that I was charged for balance and rotating for life which was an additional $15 which I was not asked about nor informed about it was just on my receipt which I consider theft, however, that wasn’t the worst after 4 days I experienced a blowout rendering the tire completely useless and was forced to spend an additional 100 something dollars at a different tire shop. The gentleman who owns the second shop told me that some Douglas Tires are defective and when he took mine off he said that a brand new tire of 4 days driven less than 40 miles with no nail punctures metal punctures because it was a sidewall blowout. The owner said that he has seen this happen time and time again with Douglas Tires. I’m just lucky I wasn’t going down the interstate with my children when this happened. The gentleman that helped me at Walmart was super dismissive. I was asked in a very quick hushed tone whether I needed road hazard insurance, which I said I have triple A and roadside assistance through my insurance company and I asked if the same thing he said yes and walked off, however, it is absolutely not the same thing. He lied about that he lied up to me about lifetime balance and rotation which is an additional $15 that I didn’t agree to. I have had no luck with anyone. Selling knowingly defective tires which is common knowledge it should not be allowed because lives it endangers not only that but it breaks people’s pocketbooks Walmart should be held accountable.
Report
Discussion
0 comments
No comments yet. Been through something similar with Walmart? Start the discussion above.
More Walmart complaints
View all 385Bad service, unfair treatment, rudely handled
Made an order, over looked mistake, followed Walmart guidelines to correct it, was completely ignored by shipper, Walmart contacted the…
wrong prices
My complaint is that the products on the shelves and the price label on the shelve is wrong. Almost every…
Employee not helpful
My sister is disabled she lost her leg in a motorcycle accident the other day she bought a few more…