Walmart complaint: Investigate before shopping
Filed 26 Oct 2023 by Adriene
On August 10, 2023, I slipped and fell on some water puddles in the store. I filed a complaint with the store mgr name Monica. She took pictures and had an employee to mop it up. I recently got a call from their claims dept telling me that since they didn’t know about the puddle before I fell that they weren’t going to do anything about it. I didn’t know about it until I slipped in it. Walmart is acting like I on purposely looked for the puddle to slip in before shopping. Because of this fall I am in pain. They refuse to accept responsibility for what happened to me. I think that it’s only but fair that I at least be compensated for my pain and suffering. They refuse to accept responsibility. They have lost me as a customer.
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