DHgate.com complaint: Not refunded for return shipping

Complaint from Garney24 reported on 29 February 2024 about DHgate.com

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Complaint resolved
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My complaint:

Was asked to pay return shipping on a counterfeit item I had to return was told I would be fully refunded for. Never was refunded in money or credit I can use on dhgate which I don’t want. I can’t even access the credit as I need a PC to access it. Besides me to never agreeing to it so they have stolen my shipping funds.

Suggested solution:

Give me my shipping refund in cash.

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