Ubisoft complaint: Missing credits and belittling

Complaint from D0rst reported on 15 March 2024 about Ubisoft

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My complaint:

Missing credits, has gone on for 5 weeks and 3 days. all the evidence I send is either invalid or non usable deemed by them. Today Support agent Tiago made assumptions that I cant turn on my Playstation. All this over $20.00. Was about to give up, but he made the assumption. Have a look and see what you think.

Suggested solution:

Honestly, an apology. That's it. I don't even care about the $20.00 anymore. But they are arrogant and outright do not care about the clientele.

Ubisoft complaint Missing credits and belittling
Ubisoft complaint Missing credits and belittling
Comments: 1

Comment by poster of the complaint D0rst

1 month ago - So received feed back and basically told they can't/ won't arrange for screen shots of the missing premium credits. Purchase history only available for PC users and not console.

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