Saks Fifth Avenue Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Saks Fifth Avenue over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Saks Fifth Avenue's offerings.

Sentiment data last updated on April 15, 2024

Saks Fifth Avenue complaint process

Do you have a dispute or had a bad customer experience with Saks Fifth Avenue? Submit your Saks Fifth Avenue complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Saks Fifth Avenue.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Saks Fifth Avenue complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Saks Fifth Avenue?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Saks Fifth Avenue complaints chart

We have received 1 complaints about Saks Fifth Avenue over the last 12 months. The graph below shows a monthly breakdown.

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Saks Fifth Avenue complaint statistics

Curious about Saks Fifth Avenue's track record in addressing complaints within the Luxury category? Dive into the all-time complaints data right here!

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Total complaints
2
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of Saks Fifth Avenue?

Below, you will find the contact information for the complaint department of Saks Fifth Avenue. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-551-7257

You can contact the customer service of Saks Fifth Avenue by calling 1-877-551-7257. If you want to reach out to Saks Fifth Avenue through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Saks Fifth Avenue reviews: (2)

Authentic experiences shared by our community for your benefit.

refund not issued

Complaint from Irit Braginski on 25 March 2024 about Saks Fifth Avenue.

I bought three pairs of shoes. kept one pair, returned two. received a refund only for one pair, still trying to get my refund but have been refused twice, due to a discrepancy of some sort. called them 4 different times,... Read more

Comments: 0
Rating:

Refund not received

Complaint from connieguo613 on 16 February 2023 about Saks Fifth Avenue.

I purchased a Chanel bag at Saks on January 12, 2023 at Saks and returned it on January 18, 2023. Saks staff said they have post thé refund back to my account but I never have received it. Despite multiple... Read more

Comments: 0
Rating:

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