Saks Fifth Avenue complaint: Refund not received

Name: Refund not received
Item: Saks Fifth Avenue
Rating: 1
Author: Connie

Open 16 Feb 2023 189 views Luxury

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Filed 16 Feb 2023 by Connie

I purchased a Chanel bag at Saks on January 12, 2023 at Saks and returned it on January 18, 2023. Saks staff said they have post thé refund back to my account but I never have received it. Despite multiple attempts to reach out to Saks customer service team, I have yet to receive any updates or solutions regarding my refund.

Saks Fifth Avenue complaint: Refund not received — Photo Connie uploaded with this complaint

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Case details

Status: Open
Company: Saks Fifth Avenue
Filed: 16 Feb 2023
Rating: 1/5
Desired resolution: Help me to get my refund back.
Problem: Refund for returned bag never received
About: designer handbag

Progress

Filed
Company notified
Company replied
Resolved

16 Feb 2023 Complaint filed and published
16 Feb 2023 Message from Bizzy: we notified Saks Fifth Avenue about this complaint.

See all 3 Saks Fifth Avenue complaints

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