While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etsy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Etsy? Submit your Etsy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Etsy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Etsy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 21 complaints about Etsy over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etsy's track record in addressing complaints within the Luxury category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etsy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etsy by calling 718-855-7955. If you want to reach out to Etsy through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Teyarb on 26 March 2024 about Etsy.
Etsy deleted my account and changed my email address without my consent simply because I was trying to take steps to stop someone from hacking my account. When I managed to reopen the account they deleted everything including items I... Read more
Complaint from Harbinder on 14 February 2024 about Etsy.
I bought items that are not fit for purpose and have contacted help and support that did not believe and made me feel like a liar. Continually explained and they did not help. I sent in proof and still they... Read more
Complaint from Jeno141970 on 17 January 2024 about Etsy.
I ordered a story in December on Etsy from SGL town. I ordered on a public computer so the purchase is not coming up in my Etsy app. I am still waiting for the purchase and I have no way... Read more
Complaint from SmallThings2023 on 07 January 2024 about Etsy.
Etsy permanently suspended my account twice in two weeks. They admitted both times was an error but refuse to look into why and assure it won’t happen again. They owe me money, aren’t responding to my emails and have ignored... Read more
Complaint from dave88 on 05 December 2023 about Etsy.
THE VERIFICATION PROCESS AT ETSY WAS USED BY THEM TO STOLE ME 1930.87 USD SOME KIND OF AGENT AT THEIR CUSTOMER SERVICE JUST CHARGED ME THIS AMOUNT AND TODAY DECEMBER 5 , THE MONEY WAS DEBITED FROM MY CREDIT CARD... Read more
Complaint from jf0u2rehhma3koot on 22 November 2023 about Etsy.
I made a purchase on 15 November 2023 on Etsy and I did not receive the purchase ordered. I tried to be in contact with the seller, who keeps updating the store but they did not respond. I tried contacting... Read more
Complaint from yusuf01 on 16 October 2023 about Etsy.
it's been 3 weeks since I opened a store on etsy. I received 9 orders and shipped the orders to my customers. at this time my account was suspended by etsy. then etsy automatically made a full refund from my... Read more
Complaint from Reemjune on 14 September 2023 about Etsy.
Someone hacked my Etsy account and stool $3000 and more money from bank account Read more
Complaint from OCFitt on 11 September 2023 about Etsy.
We bought some handles from a store on Etsy because it was a UK based business. The seller shipped the item (creating a Yodel tracking number) within 12 hours of the order. however, it took over a week... Read more
Complaint from GoldenOldieDesigns on 23 August 2023 about Etsy.
I opened an Etsy shop and sold fairly quickly the furniture I had worked hard reupholstering and renovating. My customer wrote a fantastic review and was over the moon with the furniture when it arrived and my customer service. Etsy... Read more
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