While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etsy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Etsy? Submit your Etsy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Etsy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Etsy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 20 complaints about Etsy over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etsy's track record in addressing complaints within the Luxury category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etsy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etsy by calling 718-855-7955. If you want to reach out to Etsy through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Isabel777 on 26 April 2023 about Etsy.
I was sent a bizarre email from etsy stating they would refrain from sending me father's day emails, as it might be painful for me. No one else received this email that I know. Why was I targeted by etsy... Read more
Complaint from Sellerpro4 on 11 February 2023 about Etsy.
The issue that I have experienced was: Etsy suspended my account out of no where. This is a common problem that other sellers have described in complaints as well. Then they have been refunding buyers immediately even though the tracking... Read more
Etsy has been robbing sellers blind. They auto-refund buyers even when you have supplied the buyer with the shipping details. This is leaving me thousands of dollars in debt and they are refusing to reply to any of my messages. Read more
Complaint from MARYJO REEVES on 15 January 2023 about Etsy.
I ORDERED A DOLL,,, Order details BELOW - AND NEVER RECIEVED IT- IT WAS TO BE A CHRISTMAS PRESENT FOR MY GREAT GRANDAUGHTER- PLEASE HELP ME AS I AM 75-YEARS OLD- AND THE PERSON I TALK TO HUNG UP ON... Read more
Complaint from albertlondon on 07 June 2022 about Etsy.
I have sent rug back to rugs4 decorstore. Got post office signature for the delivery 21 January 2022, and i'm still waiting for a refund. Read more
Complaint from ronhilburn36@yahoo.com on 28 May 2022 about Etsy.
I ordered a table and chairs from you on May 23. In your adv you stated that it was free shipping to my address. Then after that the ad was deleted from your site due to it being the last... Read more
Complaint from bioanalyticx7@gmail.com on 04 December 2021 about Etsy.
I recently made a purchase in excess of $ 300. with Etsy/Dadogard. The item was delivered to the wrong recipient. I have tried to resolve the matter with both entities, unsuccessfully. I would like to either have my frunds returned... Read more
Complaint from I.nichols1276@gmail.com on 23 May 2021 about Etsy.
2 months ago I ordered 2 shirts. They have yet to come Read more
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