Bloomingdale’s complaint?

Do you have a dispute or a bad customer experience with Bloomingdale's? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Just looking for information? Search through all 6 Bloomingdale's complaints we received.

The Bloomingdale's customer service number in the US is 1-800-777-0000, and orders, returns and account questions can also be handled through the customer service section on bloomingdales.com. Bloomingdale's is part of Macy's, Inc, and billing questions about a Bloomingdale's credit card go to the card issuer rather than to the shop, so say at the start which of the two your problem is about.

Have your order number, the item, the dates and any tracking or return reference ready. Passed between the shop and the card issuer with neither taking it on? Start your complaint here and we help you write it in minutes, drawing on complaint letters that actually worked.

Bloomingdale's accepts returns of unworn, unused items with the tags still attached and proof of purchase, either in a store or by post with the return label included in the parcel. The return window differs per category and Bloomingdale's changes it from time to time, so check the current terms on bloomingdales.com before you send anything back: final sale items, fine jewelry, designer pieces, beauty and furniture are the categories with the strictest rules.

Keep the tracking number of the parcel you send back and photograph the item in the box before you seal it. That is the evidence you need if the credit never appears or the item is later said to have arrived used.

Refunds from Bloomingdale's go back to the original payment method, and most delays sit between the moment a return is scanned at the warehouse and the moment the credit reaches your statement. Check the tracking of the returned parcel first, then your order history on bloomingdales.com, then the statement of the card you used, including the next billing cycle.

If the return shows as delivered and no credit appears, call 1-800-777-0000 with the tracking number and the return date and ask for written confirmation that the return was received. Set out the return date, the tracking and the missing credit in your complaint here, and our trained AI opens a case file with you and keeps advising what to send next.

Start with the tracking link in your Bloomingdale's order confirmation and the carrier proof of delivery behind it. If the parcel shows as delivered but is not there, report it to Bloomingdale's on 1-800-777-0000 or through the customer service section on bloomingdales.com as soon as you notice, ask for a claim to be opened with the carrier, and write down the case number.

Check the building desk, the mailroom and any neighbor the carrier may have handed it to before you call, because Bloomingdale's will ask. If Bloomingdale's refuses to refund or resend a parcel you never received, a chargeback for goods not received is the standard next route in the US. Put the order number, the tracking status and the dates in your complaint here and we push the case to Bloomingdale's by email, on social media and in print.

Be careful. Lookalike online shops have used the Bloomingdale's name in social media ads promising 'warehouse sale' or 'going out of business' prices of up to 90% off, and buyers have been left with orders that never arrive. Check that you are on the store's own website before paying.

So far consumers reported 6 complaints about Bloomingdale's here, too few to show a clear pattern yet. Our research shows what typically goes wrong at large department stores and their online shops: credits that never appear after a return, items that arrive damaged or not at all, customer service that is hard to reach and harder to escalate, disputes over store card billing, and a service level that differs sharply between one store and the next.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Bloomingdale's through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem at Bloomingdale's can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.