Complaint: Whats changed??

on 07 November 2020 about Sunbeam Bread in category Food and Beverage Brands

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My complaint:

Ive loved sunbeam bread for years , was ALWAYS soft , and melted in your mouth!!! Last couple months the quality of the bread has suffered greatly ,has the recipe changed???? Gotten to the point that i been bying meijer bread ocassionally !!!! The bread used to stay soft a week in my cupboard, lately the bread is already getting hard by 2nd day???? I used to take a sandwich to work everyday , but its just not the same if its not soft! Only good for toast or stuffing after 2nd day!! Seems to be alot more air pockets in it as well!!!

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Justified complaint?

Suggested solution:

Make the bread the same way they did 3 months ago!!!!!

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