My complaint:

Ive loved sunbeam bread for years , was ALWAYS soft , and melted in your mouth!!! Last couple months the quality of the bread has suffered greatly ,has the recipe changed???? Gotten to the point that i been bying meijer bread ocassionally !!!! The bread used to stay soft a week in my cupboard, lately the bread is already getting hard by 2nd day???? I used to take a sandwich to work everyday , but its just not the same if its not soft! Only good for toast or stuffing after 2nd day!! Seems to be alot more air pockets in it as well!!!

Suggested solution:

Make the bread the same way they did 3 months ago!!!!!