Most Common Globe Telecom Complaints and Tips

While Globe Telecom offers a wide range of services to its customers, complaint data from our community has flagged several recurring issues. Common complaints include difficulties with SIM replacements, unhelpful or uninformed customer service representatives, and complications with postpaid plan units. Customers often express frustration over delays and lack of clear communication.

To avoid these issues, we strongly advise customers to keep a record of all interactions with customer service, read up on the procedures for SIM replacements or postpaid plan adjustments, and assertively follow up on any requests. If problems persist, escalate the issue to higher management and document your case thoroughly.

How and why file a complaint about Globe Telecom?

Do you have a dispute or had a bad customer experience with Globe Telecom? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Globe Telecom.

Globe Telecom Customer Sentiment: Neutral

Our sentiment meter has detected that Globe Telecom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Globe Telecom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Globe Telecom complaints chart

We have received 1 complaints about Globe Telecom over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Globe Telecom complaint: Expired sim
Globe Telecom complaint: Customer service didnt know what to do
Globe Telecom complaint: Postpaid Plan Unit

Globe Telecom complaint statistics

Curious about Globe Telecom's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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/10 4 ratings

Bad reviews about Globe Telecom: (4)

Helpful experiences shared by verified Globe Telecom customers. Search, discuss and connect with other people in our community.

Sim replacement

Complaint from k_ on 18 March 2024 about Globe Telecom.

They won’t process my sim replacement request after I have processed all the documents they asked me for. Read more

Comments: 1
Rating:

Customer service didnt know what to do

Complaint from Nemy on 16 December 2023 about Globe Telecom.

I keep calling globe to forst change the delivery address rhey did not make it . I was informed delivery will be on dec1 , 2023 still did not happened . After that day no one can receive the package... Read more

Comments: 0
Rating:

Postpaid Plan Unit

Complaint from 09162023243 on 01 September 2023 about Globe Telecom.

Hello, i would like to file a complaint. I ordered a postpaid plan unit online last August 13, 2023 and the application was approved August 19, 2023. The unit was supposed to be delivered by August 23 only to find out... Read more

Comments: 0
Rating:

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