Temu Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Temu over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Temu's offerings.

Sentiment data last updated on February 26, 2024

Temu complaint process

Do you have a dispute or had a bad customer experience with Temu? Submit your Temu complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Temu.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Temu complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Temu?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Temu complaints chart

We have received 1 complaints about Temu over the last 12 months. The graph below shows a monthly breakdown.

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Temu complaint statistics

Curious about Temu's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 1 ratings

How to contact the customer service of Temu?

Below, you will find the contact information for the complaint department of Temu. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-495-8368
Corporate HQ address:
Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA
Contact form:

The corporate office of Temu is located at Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA. You can contact the customer service of Temu by calling 1-888-495-8368. If you want to reach out to Temu through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Temu reviews: (1)

Authentic experiences shared by our community for your benefit.

Complaint

Complaint from Jenxo1989 on 20 February 2024 about Temu.

Hi I had contacted Temu regarding my order and they sent me picture delivery so I had asked around as when I got in from work I didn’t see it so I asked around with my neighbours no one seemed... Read more

Comments: 0
Rating:

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