Wish complaint: Account Locked

Name: Account Locked
Item: Wish
Author: Megan

Open 24 May 2021 202 views Retail Company

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Filed 24 May 2021 by Megan

Wish locked my account and made me send a copy of my ID, then told me to change my password, all to then ask for my ID again. Support won’t do anything and just says to change my password, they’re not reading my messages.

Wish complaint: Account Locked — Photo Megan uploaded with this complaint

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Case details

Status: Open
Company: Wish
Filed: 24 May 2021
Desired resolution: Fix my account and stop canceling my orders.
Problem: Account locked despite ID verification
About: shopping account

Progress

Filed
Company notified
Company replied
Resolved

24 May 2021 Complaint filed and published
24 May 2021 Message from Bizzy: we notified Wish about this complaint.

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