Complaint: No refund for item I returned

on 04 January 2021 about Wish in category Retail Company

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My complaint:

I brought a Barcelona top for my partner for Christmas, it is too small. I contacted wish to send it back, got the return label and sent it back with Royal Mail first class which would of got there next day. Wish are saying they haven’t received the Barcelona top and today is the last day I’m able to have a refund

0 0 vote
Justified complaint?

Suggested solution:

Giving me a refund, I have been round and round with the company and they are automatically saying the same message.

No refund for item I returned
No refund for item I returned
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