My complaint:
Purchased and received a Note30UPro 4G5G Smartphone
Advertised as: Note30UPro 4G5G Smartphone 7.2 Inch digging Curved Screen Smartphone with Dual SIM Cards Support T Card Global Version Celulares Smartphone Masks
Black, 6gb128gbauplug
Specification:
1.Model No.:Note30UPro
2.Platform : MTK6889, Deca Core (Latest 10 Core)
3.Standby: Dual sim dual standby (A slot support SIM card, another slot support SIM card or TF card)
4.Screen: 7.2 HD Full Display 14403088
5.Speaker: 1511 Box Speaker
6.Frequency: GSM85090018001900MHz, 3G: WCDMA85019002100MHz，4G LTE,5G
7.Vibration: Support
8.Colors: Matt blackMatt whiteMatte blue
9.Memory: 6GB RAM128GB ROM2GB RAM16GB ROM
10.Multi Media: MP3MP43GPFM RadioBluetooth
11.Camera: 8.0MP16.0MP
12.Multi Function: Full screen, Face recognition, Dual SIM, Wi-Fi, GPS, Gravity Sensor, Alarm ,Calendar ,Calculator ,Audio recorder ,Video recorder, WAPMMSGPR, Image viewer,E-Book,World clock,Tasks card rear flash IML rear cover
13.Languages: Muti-language support
14.Others: Android OS 10.0 System
15.Battery: 5000mAh Lithium-ion battery
16.Type-C plug
17.Ultra unibody
See attached photos:
1. No curved screen – the reason I ordered the phone originally for the curved
2, Poor camera not 16 Megapixel- more like 1 megapixel
3. Incorrect charging connector sent -so I can’t charge the phone
4. Poor battery life – supposed to be 5000mAh Lithium-ion battery
I have sent complaint after complaint. No response.
I bought this phone as a birthday present to myself for my 51st birthday on the 5th of June.
Very disappointed with the phone and charger. Furthermore struggling to get a result from Wish.
Please respond. Don’t say: We got your response!
A Wish support agent should respond in 2-3 days. NO NO NO
Suggested solution:
1. Refund my $163
2. Ship actual phone as advertised at no charge - otherwise I will open a case of false advertising
