Wish complaint: Incorrect item delivered

Just so you know in preparing to take your subsidery company CUTE to court for illegal trading and breaking the fair trading act.
I have been trying to get a refund on this item since it was delivered.
I have emailed you a ridiculous 43 times without success of a solution. I have requested every day since delivery of this item for a full refund.
Please see attached pictures which will be admitted in evidence1,2,3.
I ordered the above item and your company delivered an incorrect item. As stated since arrival I have attempted to get this resolved.
Don’t tell me again to open a ticket as I have explained in the previous 43 times this making 44th email and complaint. I can’t open a ticket in cute as I’m currently not in good standing. This again was not my fault and was put in bad standing because of the excessive refunds. This again was your companies mistake as you failed to deliver items purchased. Because of this I’m not in good standing and therefore can not open a ticket in the support assistant. Nor can I open in wish as the item was bought from your company called CUTE.
You have 24 hrs to resolve this with a full refund or court action will be taken.
Previous 43 emails have also been entered in evidence item 4.
I look forward to a solution without court action otherwise that will cost you an unmeasurable amount far exceeding the requested refund.
Picture 1.is evidence of order.
Picture 2 is what I ordered dark blue jeans no rips.
Picture 3 is what was delivered blue jeans with rips, and not what was ordered.
If your next reply states to open a ticket would be the final and convicting evidence I need to sue you.
Kind regards
Mr RLRobertson.