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Wish complaint: Missing package

Open 206 views Retail Company

Filed 21 May 2021 by Nicol

I ordered a package which never arrived. The estimated arrival date kept on moving and every time I followed up on the website, the customer care response was be patient. Eventually it said I was no longer entitled to a refund even though I had no feedback on my queries regarding the location of the package. It is over a year and the tracking number doesn’t exist as per the south African postal service and Wish customer support is not assisting with finding the package. I this service is very bad and I would not recommend anyone use this site

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1 comment

  1. thanh hai nguyen

    can you help mẹ with that i never arived with My item you tooked my money already 126$ on 26/4/2021 but not sent to me yet too lòng???

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